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How to ensure successful inventory sync in large Hyper-V environments - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>How to ensure successful inventory sync in large Hyper-V environments.</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p>When a Hyper-V server has more than 200 VMs (including VMs that are turned off), it's possible that the Unitrends agent inventory sync may timeout and fail. If you experience a timeout, you will see a file that ends with ".net" on the Hyper-V server (C:\PCBP\Logs.dir). </p> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p>To increase the inventory sync timeout value, add ProtocolKeepAlive to the [BProfessional] section of the Hyper-V server's MASTER.ini file. The value represents the maximum number of seconds to wait. To wait for one hour, set it to 3600.</p> </article> </main>