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Snapshots are left behind when I exclude VHD | Snapshots hang when only one VHD is backed up - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p>Snapshots hang when only one VHD is backed up<br>Snapshots are left behind when I exclude VHD</p> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p>Change the Quiesce Settings from Crash Consistent to Application Consistent. </p> <ol><li> <b>CONFIGURE</b> > <b>Protected Assets</b> > select the VM and click <b>EDIT</b> </li> <li>Change the <b>Quiesce Settings</b> from Crash Consistent to Application Consistent.</li> </ol><h2 data-id="cause"><strong>CAUSE</strong></h2> <p>Xenserver can not process the backup exclusion request when the Quiesce Settings are set to Crash Consistent backups.</p> </article> </main>