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Your request cannot be processed at this time. The site administrator has been alerted - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>When trying to create a support portal account, I receive the error: "Your request cannot be processed at this time. The site administrator has been alerted"</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p>When trying to create a support portal account, I receive the error:<br>"Your request cannot be processed at this time. The site administrator has been alerted"</p> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p>This error occurs when an account already existing with the email address used.<br><br>Navigate to the login page and choose "Forgot password?" to have a new password emailed.<br><br><img alt="User-added image" src="https://us.v-cdn.net/6032361/uploads/migrated/XX7OYD7EVY7V/eid-ka01w000000tcj2-feoid-00n40000003czqx-refid-0em1w000000rg7v." class="embedImage-img importedEmbed-img"></img></p> </article> </main>