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Failed to start encryption daemon - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>Unable to add a new protected assets</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p>When attempting to add a protected asset, the input field is grayed out and does not allow for typing. Once navigating away, the following error appears in the UI.<br><br>Error: Failed to start encryption daemon<br><br>Additionally, /usr/bp/logs.dir/cryptodaemon log will report the following. </p> <pre class="code codeBlock" spellcheck="false" tabindex="0"> [LOG0] cryptoDaemon.c:446: No hardware and no software; only 1 of 2 required threads</pre> <br> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p><br>Configure Unitrends Backup with a minimum of 2 CPUs, recommended 4 CPUs, for support of the encryption feature.</p> <h2 data-id="cause"><strong>CAUSE</strong></h2> <p><br>Encryption requires a minimum of 2 CPUs however a minimum of 4 CPUs are recommended for Unitrends Backup.</p> </article> </main>