Unable to apply a registration code or a promo code - Connect IT Community

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Unable to apply a registration code or a promo code - Connect IT Community | Kaseya

SUMMARY

Selecting the Update button does not show the registration page

ISSUE

When navigating to selecting the License > Upgrade screen to apply a new SRN number or promo code, the registration page is not shown.

Select your asset > Edit > License > Upgrade
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RESOLUTION

Make sure pop-ups are allowed.

Pop-up blockers will prevent the next screen from displaying.

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