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No backups appear available to recover after updating to release 10.1.1-3 or later. - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>Upon updating to 10.1.1-3 or later the Recover > Backup Browser shows blank</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p>Recover tab blank following update to 10.1</p> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p>Note at the far right, a change has been made to the default filter scope with release 10.1.1 defaulting to "today" for filter range, and including only locally protected clients only.<br>Changing this filter to list the assets protected by a specific appliance for a set data range can readily be done by updating these fields. <br>Note, once a filter is entered, customers can now also save filter scopes as custom filters and set any filter they would like as a default scope. <br><br><img alt="User-added image" src="https://us.v-cdn.net/6032361/uploads/migrated/L54GCEEUNMB0/eid-ka81w0000004cnt-feoid-00n40000003czoj-refid-0em1w000000ggvp." class="embedImage-img importedEmbed-img"></img><br> </p> <h2 data-id="notes"><strong>NOTES</strong></h2> <p>The change from displaying 7 days of recovery points for all assets on all managed appliances to using today-only and local backups view was done to improve load times of this panel. Customers are most commonly looking to recover backups from a specific asset, so a filtered view is more commonly necessary vs a collective/all view. </p> </article> </main>