Ask the Community
Groups
Appliance found with the Network Adapter Missing on Boot - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p>on boot appliance is dropping the assigned network adapter. </p> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p><br>Steps to clear if adapter is disabled and appliance is not on network after reboot. </p> <p>First, to gain local access to the appliance, press ALT-F2 from a keyboard and monitor directly connected to the Unitrends Appliance (or from IPMI). Login with the root credentials. </p> <ol></ol> From command line interface <br><br>Check for existing ifcfg of adapters <pre class="code codeBlock" spellcheck="false" tabindex="0"> [root@Recovery-8002 ~]# ls -rlasth /etc/sysconfig/network-scripts/ifcfg* 4.0K -rw-r--r-- 1 root root 254 Aug 24 2018 /etc/sysconfig/network-scripts/ifcfg-lo 4.0K -rw-r--r-- 1 root root 408 May 1 11:07 /etc/sysconfig/network-scripts/ifcfg-eno1 [root@Recovery-8002 ~]# </pre> enable eno1 <pre class="code codeBlock" spellcheck="false" tabindex="0"> [root@Recovery-8002 ~]# ifup eno1 RTNETLINK answers: File exists RTNETLINK answers: File exists RTNETLINK answers: File exists [root@Recovery-8002 ~]# </pre> Confirm eno1 is now enabled and shows assigned IP addr: <pre class="code codeBlock" spellcheck="false" tabindex="0"> [root@Recovery-8002 ~]# ifconfig eno1 eno1: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500 inet 192.168.1.2 netmask 255.255.255.0 broadcast 192.168.1.255</pre> <br>Link activity lights should populate on adapters<h2 data-id="cause"><strong>CAUSE</strong></h2> <p>Found onboot setting in ifcfg-eno1 of the adapter displaying as onboot=no<br> </p> <pre class="code codeBlock" spellcheck="false" tabindex="0"> [root@Recovery-8002 ~]# grep -i onboot /etc/sysconfig/network-scripts/ifcfg* /etc/sysconfig/network-scripts/ifcfg-eno1:ONBOOT=no /etc/sysconfig/network-scripts/ifcfg-lo:ONBOOT=yes [root@Recovery-8002 ~]#</pre> <br>This can be confirmed within the UI:<br>Configure > Appliances, Network > select adapter and edit:<br><br><img alt="User-added image" height="502" src="https://us.v-cdn.net/6032361/uploads/migrated/8XLWDXBDZQV0/eid-ka03r0000019vdj-feoid-00n40000003czqc-refid-0em3r000000uiho." width="500" class="embedImage-img importedEmbed-img"></img><br><br>Expectations are that "Start Adapter on Boot" is checked, if found unchecked select then save to apply.<br><br>Please refer to the following section of the admin guide for additional settings as needed. <br><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fguides.unitrends.com%2Fdocuments%2Frs-ueb-admin-guide%2F%3F%23Satori%2FAppliance_settings.htm">http://guides.unitrends.com/documents/rs-ueb-admin-guide/?#Satori/Appliance_settings.htm</a> </article> </main>