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<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>We are standing by to chat with you!</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p>We have Engineers standing by ready to chat with you.<br><br>Please locate the asset tag for your Unitrends system by navigating to the question mark <img src="https://us.v-cdn.net/6032361/uploads/migrated/I2MZZUFZ2N26/eid-ka81w000000gnkl-feoid-00n40000003czoc-refid-0em1w000000giu7." alt="User-added image" class="embedImage-img importedEmbed-img"></img> symbol, then click <img src="https://us.v-cdn.net/6032361/uploads/migrated/PEN61VXYQ1LE/eid-ka81w000000gnkl-feoid-00n40000003czoc-refid-0em1w000000giuc." alt="User-added image" class="embedImage-img importedEmbed-img"></img>.<br><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/YZ72YFY4YTDX/eid-ka81w000000gnkl-feoid-00n40000003czoc-refid-0em1w000000g99e." alt="User-added image" width="500" height="406" class="embedImage-img importedEmbed-img"></img></p> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p>Click the "Support" button in the <strong>bottom right corner</strong> to chat with an Unitrends Customer Support Engineer now.<br><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/2U0ZA9F00MUG/chat-support-button.jpg" alt="Chat_support_button.jpg" class="embedImage-img importedEmbed-img"></img> </p> </article> </main>