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<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>We are standing by to chat with you!</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p>We have Engineers standing by ready to chat with you.<br><br>Please locate the asset tag for your Unitrends system by navigating to the question mark <img alt="User-added image" src="https://us.v-cdn.net/6032361/uploads/migrated/I2MZZUFZ2N26/eid-ka81w000000gnkl-feoid-00n40000003czoc-refid-0em1w000000giu7." class="embedImage-img importedEmbed-img"></img> symbol, then click <img alt="User-added image" src="https://us.v-cdn.net/6032361/uploads/migrated/PEN61VXYQ1LE/eid-ka81w000000gnkl-feoid-00n40000003czoc-refid-0em1w000000giuc." class="embedImage-img importedEmbed-img"></img>.<br><br><img alt="User-added image" height="406" src="https://us.v-cdn.net/6032361/uploads/migrated/YZ72YFY4YTDX/eid-ka81w000000gnkl-feoid-00n40000003czoc-refid-0em1w000000g99e." width="500" class="embedImage-img importedEmbed-img"></img></p> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p>Click the "CHAT WITH AN EXPERT" button in the <b>bottom right corner</b> to chat with a Unitrends Customer Support Engineer now.<br><br><img alt="User-added image" src="https://us.v-cdn.net/6032361/uploads/migrated/VNSQL4UKG90N/eid-ka81w000000gnkl-feoid-00n40000003czoj-refid-0em1w000000g9a8." class="embedImage-img importedEmbed-img"></img> </p> </article> </main>