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How to upgrade the appliance via DVD - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>Update using DVD update media when system does not have internet access</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p></p> <p id="title">Need to upgrade appliance, but either FTP is blocked or the system is not able to connect to the internet.</p> <p> </p> <ol></ol><h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p></p> <p><span id="answer">The upgrade script will handle all procedures necessary to upgrade the system from one software release to the next. The procedures include; mounting the upgrade DVD media, performing the upgrade, ejecting the upgrade DVD, and finally rebooting the system.</span><br><br>The upgradeRelease.sh is located at <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=ftp%3A%2F%2Fftp.unitrends.com%2Fsupport%2Fisos%2FupgradeDVDs">ftp://ftp.unitrends.com/support/isos/upgradeDVDs</a> as:</p> <ul><li>upgradeRelease.sh_6.1.1-2+</li> <li>upgradeRelease.sh_pre6.1.1-2</li> <li>upgradeRelease_7.0-7.4.sh</li> <li>upgradeRelease_7.5.sh</li> <li>upgradeRelease_8.0.sh</li> <li>upgradeRelease_8.1+.sh</li> <li>upgradeRelease_9.1+.sh</li> </ul><p>Once downloaded, the script should be renamed "upgradeRelease.sh", following the instructions below.</p> <p>The correct script to download is the script for the version you are upgrading TO, not the version you currently are running.</p> <p>It is necessary to upgrade in "steps" to the following releases if you are not already running release 7.x or higher: 5.x -> 6.1.1-3 -> 6.2.0-1 -> 6.4.1-2 -> most recent</p> <ul></ul><ol><li>If you are logged at the physical console, click CTRL-ALT-F1 to log in from the terminal. Login credentials are the same (root/unitrends1)</li> <li>Copy the upgradRelease.sh script to a USB device.</li> <li>Insert the USB device into the DPU.</li> <li>Run: fdisk –l and note the device with FAT32 system sd<b>X#</b> (this is the USB device).</li> <li>Run: mount –t vfat /dev/sd<b>X#</b> /mnt/source. (mounts the USB.)</li> <li>Type: cp /mnt/source/upgradeRelease*.sh /root/upgradeRelease.sh (copies the upgrade script to /root folder.)</li> <li>Run: chmod +x /root/upgradeRelease.sh (makes upgrade script executable.)</li> <li>Run: umount /mnt/source (unmounts USB device.)</li> <li>Remove the USB device.</li> <li>Insert the upgrade DVD.</li> <li>Type: /root/upgradeRelease.sh</li> </ol> <br>For Systems upgrading via media starting at 8.1 and beyond a two new options are available for upgrading. <ol><li>Upgrading from the samba directory</li> <li>Upgrading from USB</li> </ol> Either option will require the following steps to be performed. <ol><li>Download the upgradeRelease_8.1+.sh or the upgradeRelease_9.1+.sh, and copy the script to the Unitrends appliance. You can follow the same method above to perform this operation.</li> <li>Download the ISO, and store the file (without burning to DVD) in either a USB that will be attached to the Unitrends appliance or to the samba share of the Unitrends appliance.</li> <li> execute the upgradeRelease_8.1+.sh or the upgradeRelease_9.1+.sh with either the -samba flag or the -usb flag. This depends on where the iso was stored at in the previous step. <ol><li># /root/upgradeRelease.sh -samba</li> <li># /root/upgradeRelease.sh -usb</li> </ol></li> <li>Follow the prompts presented by the script.</li> </ol> <h2 data-id="notes"><strong>NOTES</strong></h2> <p></p> <p>All Procedures must be performed from the command line.</p> <p>The upgrade DVD cannot be used to image the DPU.</p> </article> </main>