How to upgrade the appliance via DVD - Connect IT Community

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How to upgrade the appliance via DVD - Connect IT Community | Kaseya

SUMMARY

Update using DVD update media when system does not have internet access

ISSUE

Need to upgrade appliance, but either FTP is blocked or the system is not able to connect to the internet.

RESOLUTION

The upgrade script will handle all procedures necessary to upgrade the system from one software release to the next. The procedures include; mounting the upgrade DVD media, performing the upgrade, ejecting the upgrade DVD, and finally rebooting the system.

The upgradeRelease.sh is located at ftp://ftp.unitrends.com/support/isos/upgradeDVDs as:

upgradeRelease.sh_6.1.1-2+
upgradeRelease.sh_pre6.1.1-2
upgradeRelease_7.0-7.4.sh
upgradeRelease_7.5.sh
upgradeRelease_8.0.sh
upgradeRelease_8.1+.sh
upgradeRelease_9.1+.sh

Once downloaded, the script should be renamed "upgradeRelease.sh", following the instructions below.

The correct script to download is the script for the version you are upgrading TO, not the version you currently are running.

It is necessary to upgrade in "steps" to the following releases if you are not already running release 7.x or higher: 5.x -> 6.1.1-3 -> 6.2.0-1 -> 6.4.1-2 -> most recent

If you are logged at the physical console, click CTRL-ALT-F1 to log in from the terminal. Login credentials are the same (root/unitrends1)
Copy the upgradRelease.sh script to a USB device.
Insert the USB device into the DPU.
Run: fdisk –l and note the device with FAT32 system sdX# (this is the USB device).
Run: mount –t vfat /dev/sdX# /mnt/source. (mounts the USB.)
Type: cp /mnt/source/upgradeRelease*.sh /root/upgradeRelease.sh (copies the upgrade script to /root folder.)
Run: chmod +x /root/upgradeRelease.sh (makes upgrade script executable.)
Run: umount /mnt/source (unmounts USB device.)
Remove the USB device.
Insert the upgrade DVD.
Type: /root/upgradeRelease.sh

For Systems upgrading via media starting at 8.1 and beyond a two new options are available for upgrading.

Upgrading from the samba directory
Upgrading from USB

Either option will require the following steps to be performed.

Download the upgradeRelease_8.1+.sh or the upgradeRelease_9.1+.sh, and copy the script to the Unitrends appliance. You can follow the same method above to perform this operation.
Download the ISO, and store the file (without burning to DVD) in either a USB that will be attached to the Unitrends appliance or to the samba share of the Unitrends appliance.
execute the upgradeRelease_8.1+.sh or the upgradeRelease_9.1+.sh with either the -samba flag or the -usb flag. This depends on where the iso was stored at in the previous step.
1. # /root/upgradeRelease.sh -samba
2. # /root/upgradeRelease.sh -usb
Follow the prompts presented by the script.

NOTES

All Procedures must be performed from the command line.

The upgrade DVD cannot be used to image the DPU.