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Release Notes for Unitrends Cloud Backup 1.3 - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="description"><strong>DESCRIPTION</strong></h2> <p>This document describes new features, enhancements, and fixes introduced in the 1.3 release. </p> <h2 data-id="new-features-and-enhancements">New features and enhancements</h2> Release 1.3 include these new features and enhancements: <ul><li>Customer context banner – The Choose Working Context page has been replaced by a context banner at the top of each page.</li></ul><div>- You can now easily switch customers by simply selecting one from the drop-down list on any page:</div> <div><img alt="User-added image" height="164" src="https://us.v-cdn.net/6032361/uploads/migrated/CV1PNALXNASY/eid-ka13r000000sgzg-feoid-00n40000002yvmy-refid-0em3r0000012pyu." width="500" class="embedImage-img importedEmbed-img"></img></div> <div>- On the Dashboard, you can select All Customers for a quick overview of the agents and assets across your entire Unitrends Cloud Backup environment:</div> <div><img alt="User-added image" height="245" src="https://us.v-cdn.net/6032361/uploads/migrated/AZPHJ0ER0P2P/eid-ka13r000000sgzg-feoid-00n40000002yvmy-refid-0em3r0000012pzt." width="500" class="embedImage-img importedEmbed-img"></img></div> <div>- These pages are customer-specific: Profile, Jobs, Recover Files, Restore Status, and Assets. If All Customers is selected when you navigate to a customer-specific page, you are required to select a single customer to display data on the page:</div> <div><img alt="User-added image" height="293" src="https://us.v-cdn.net/6032361/uploads/migrated/2N81X81TV7KV/eid-ka13r000000sgzg-feoid-00n40000002yvmy-refid-0em3r0000012pzy." width="500" class="embedImage-img importedEmbed-img"></img></div> <ul><li>Configure > Customer page –</li></ul><div>- This page now displays the following for each customer: name, asset health, number of registered agents, number of offline agents, and whether the customer is enabled.<br>- The New Customer button is now located above the list of existing customers for quick access. Click the button to open the New Customer dialog, where you can add a customer. The Customer Name field in the New Customer dialog enforces the following supported characters: aphanumeric characters, special characters, and spaces.</div> <div><img alt="User-added image" height="318" src="https://us.v-cdn.net/6032361/uploads/migrated/7KOVA93JYAES/eid-ka13r000000sgzg-feoid-00n40000002yvmy-refid-0em3r0000012pzi." width="500" class="embedImage-img importedEmbed-img"></img></div> <div>- You can now filter or sort the display:</div> <ul><li>Filter by text string – Enter text in the Filter columns or Search keywords field. Only customer rows containing the string you entered display in the list.</li></ul><div><img alt="User-added image" height="287" src="https://us.v-cdn.net/6032361/uploads/migrated/9Q8BARMFP4DN/eid-ka13r000000sgzg-feoid-00n40000002yvmy-refid-0em3r0000012pzx." width="500" class="embedImage-img importedEmbed-img"></img></div> <ul><li>Filter to display a single row – Click in the Filter columns or Search keywords field, select Customer Name, then select a customer:</li></ul><div><img alt="User-added image" height="295" src="https://us.v-cdn.net/6032361/uploads/migrated/DIT2PRE1JAFL/eid-ka13r000000sgzg-feoid-00n40000002yvmy-refid-0em3r0000012pa2." width="500" class="embedImage-img importedEmbed-img"></img></div> <div> <br><img alt="User-added image" height="284" src="https://us.v-cdn.net/6032361/uploads/migrated/SPM7PSALX3NI/eid-ka13r000000sgzg-feoid-00n40000002yvmy-refid-0em3r0000012pam." width="500" class="embedImage-img importedEmbed-img"></img></div> <ul><li>Sort by column – Click on any column to sort alphabetically (a to z) or numerically (1 to n). Click the column again to reverse the order.</li></ul><div><img alt="User-added image" height="284" src="https://us.v-cdn.net/6032361/uploads/migrated/0XE7ODAMF9QN/eid-ka13r000000sgzg-feoid-00n40000002yvmy-refid-0em3r0000012par." width="500" class="embedImage-img importedEmbed-img"></img></div> <ul><li>Backup > Jobs page –</li></ul><div>- The New Job button is now located above the list of existing jobs for quick access:</div> <div><img alt="User-added image" height="287" src="https://us.v-cdn.net/6032361/uploads/migrated/BCOD98OMDE82/eid-ka13r000000sgzg-feoid-00n40000002yvmy-refid-0em3r0000012pav." width="500" class="embedImage-img importedEmbed-img"></img></div> <div>- These hourly scheduling options have been added: Every 4 Hours, Every 8 Hours, and Every 12 Hours:</div> <div><img alt="User-added image" height="307" src="https://us.v-cdn.net/6032361/uploads/migrated/TCCEBGU1RC4K/eid-ka13r000000sgzg-feoid-00n40000002yvmy-refid-0em3r0000012plp." width="500" class="embedImage-img importedEmbed-img"></img></div> <h2 data-id="fixes">Fixes</h2> The table below lists fixes included in the 1.3 and 1.2 releases.<br> <table border="1"><tbody><tr><th colspan="1" rowspan="1"><b>Component </b></th> <th colspan="1" rowspan="1"><b>Bug</b></th> </tr><tr><td colspan="1" rowspan="1">Backups</td> <td colspan="1" rowspan="1"> <ul><li>Decreased the bandwidth upload threshold that causes backups to fail with this error: processBackup: Error: Failed to run backup command: Error executing adapter command.: exit status 2. Failure now occurs if the job cannot upload at least 10MB in 30 minutes.</li> <li>Fixed an issue that caused backups to fail if the job's profile specified an Included File Path that did not exist on the Windows asset.</li> <li>Fixed an issue where changing the name of the Windows asset caused subsequent backups to fail.</li> <li>When consecutive backup failures occur, the job no longer runs every three minutes. Instead, subsequent attempts run at the following intervals: 30 minutes, 1 hour, 8 hours, and every 24 hours until the job succeeds.</li> </ul></td> </tr><tr><td colspan="1" rowspan="1">Recover</td> <td colspan="1" rowspan="1"> <ul><li>Fixed an issue with the Browse backup contents step of the Recover > Files wizard where page formatting was broken in cases where the backup contained more than 10000 files. You can now successfully browse and select files to recover.</li></ul></td> </tr></tbody></table> </article> </main>