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NAS backup fails with error: "Stale file handle" - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>Backup fails with the error: "Stale file handle" on a CentOS 7 appliance while performing a NAS backup via CiFS share.</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p>Backup fails with the error: "Stale file handle" on a CentOS 7 appliance while performing a NAS backup via CiFS share.<br> </p> <pre class="code codeBlock" spellcheck="false" tabindex="0">ERRORS/WARNINGS encountered: ctar: cannot open /mnt/nas/<Folder path>/<file name> because...Stale file handle</pre> <p><br> </p> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p>Uncomment and change /usr/bp/bpinit/master.ini setting from 2.0 to 1.0. Setting is in the [Configuration Options] section.<br> </p> <pre class="code codeBlock" spellcheck="false" tabindex="0">; CIFSmountOption=-overs=2.0 ; additional mount option for CIFS</pre> <p><br>New setting:<br> </p> <pre class="code codeBlock" spellcheck="false" tabindex="0">CIFSmountOption=-overs=1.0 ; additional mount option for CIFS</pre> <p><br><br> </p> </article> </main>