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The Unitrends Backup Portal reports "Time since last successful backup exceeded" - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p>This means that you set a conditional alarm to alert on any backups or backup copies that exceeded a certain period of time since the last successful one occurred. This alert helps you avoid unacceptable data loss, regardless of whether there is a failed backup or any other reason the backup was not completed within the prescribed time period.<br><br>The following list includes some of the more common reasons why this alarm might be triggered.</p> <ul><li>Backups failed</li> <li>The asset is not in a job</li> <li>The schedule of the job is not aligned to the threshold (e.g. threshold is 1 hour, but backups run daily)</li> <li>The job has been disabled</li> <li>The job didn't run for some reason (e.g. appliance is offline or backups are stuck in a hung state)</li> </ul><h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p>To remediate the issue, go the asset and verify when it's last good backup was.<br> <br>Check for any errors in prior backup runs or whether it might be in a job that is disable - or on an appliance that is powered off.</p> <h2 data-id="cause"><strong>CAUSE</strong></h2> <p>The Unitrends Backup Portal introduces a conditional alarm to alert when a backup or backup job has exceeded past an acceptable time period.<br><br> </p> </article> </main>