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Unitrends Bare Metal agent fails to install in Windows XP or 2003 - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>Error: "Installation has detected some errors on the Windows system and we cannot proceed with the installation at this point. Please check the post `Windows Installation aborts after detecting system errors` under the `Installation, Upgrades and Licensing` section in the Unitrends forum - <a href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fwww.unitrends.com%2Fforum%2Fforum.php">http://www.unitrends.com/forum/forum.php</a> for more information."</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p><br>When trying to install the bare metal agent, the following error message occurs:<br><br><img alt="User-added image" height="401" src="https://us.v-cdn.net/6032361/uploads/migrated/ONC3B8Q7E50E/eid-ka01w000000td8y-feoid-00n40000002yvfa-refid-0em400000001ke5." width="500" class="embedImage-img importedEmbed-img"></img></p> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p> </p> <ol><li>The Unitrends Bare Metal agent can be installed to a different asset running the same Operating System and Bare Metal media can be created from an alternate asset. For Windows 2003 servers, the Bare Metal agent may be installed on a Windows XP asset and the Bare Metal media for the Windows 2003 server may be created from the Windows XP asset. </li> <li>Alternatively, use msiexec to create a log containing a more detailed error message by following <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013256778">Installation: Troubleshooting MSI installer with msiexec</a>.</li> </ol><h2 data-id="cause"><strong>CAUSE</strong></h2> <p>Common problems include incompatible versions of .NET, security permissions accessing IIS, pending updates requiring a reboot to complete or insufficient free space to perform the install. </p> </article> </main>