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Backup Failure exit code 40 - VSS snapshot settings has been manually disabled in master.ini file - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>This article will discuss the steps to recover from a "VSS snapshot settings has been manually disabled in master.ini file" error exit code 40</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p>File level and SQL backups fail with "exit code 40" and produces warnings stating "VSS snapshot settings has been manually disabled in master.ini file".<br> </p> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p></p> <ol><li>Uninstall the old agent following <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013266758">How to manually reinstall the Windows Agent.</a> </li> <li>Ensure the MS SQL writers are enabled.</li> <li>Run a new full backup.</li> <li>Subsequent backups should complete successfully.</li> </ol><h2 data-id="cause"><strong>CAUSE</strong></h2> <p>This issue may occur following a failed agent push update.</p> </article> </main>