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Backup Catalog: Backups with Errors
SUMMARY Backup Catalog: Backups with Errors ISSUE https://unitrends-support.zendesk.com/hc/en-us/articles/360013174757Backup Catalog: Backups with Errors In the Backup Catalog, you may encounter a backup that has been flagged with an alert icon . This indicates that an error occurred during post-processing, after the…
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Errors Occur While Writing a Tape Label
ISSUE Symptom Errors occur while writing a tape label Possible Causes Most often, this occurs as a result of a timing issue in the tape drive’s firmware. The backup system performs a fast seek to the last dataset and determines that the tape has arrived before it actually has arrived. Resolution In order to fix this, open…
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Duplicate assets, erroneously listed as unavailable, may display in the edit backup job dialog
SUMMARY Duplicate assets, erroneously listed as unavailable, may display in the edit backup job dialog. ISSUE Duplicate assets, erroneously listed as unavailable, may display in the edit backup job dialog. RESOLUTION To resolve this issue, upgrade your appliance to version 10.2.1.
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Abnormally large log files were caused by interrupted Hyper-V backups
SUMMARY Abnormally large log files were caused by interrupted Hyper-V backups. ISSUE Abnormally large log files were caused by interrupted Hyper-V backups. This issue may occur even if log file settings are set to 0. RESOLUTION To resolve this issue, upgrade your appliance to version 10.1.1-3.
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Backups marked as failed but only a few files skipped.
SUMMARY Backups marked as failed but only a few files skipped. ISSUE Purpose Why are backups being marked as failed when only a few files were skipped? Description Backups are failing but only a few files are being skipped. Cause If more than 1 per 1000 files is skipped the backup is marked as a failure. Resolution…
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Create a Linux Bare Metal Boot CD
SUMMARY Create a Linux Bare Metal Boot CD ISSUE Purpose How to create a Linux bare metal boot CD. Description A bare metal boot CD, along with a successful master backup, will be required to perform a bare metal restore of a Linux client. Resolution * From the command line on the Unitrends system, run the command…
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Oracle Database on Solaris: Samba Service Not Enabled
SUMMARY Oracle Database on Solaris: Samba Service Not Enabled ISSUE Purpose Explain how to enable the Samba Client Service in order to successfully run an Oracle Database backup on Solaris. Description Oracle Database backups on Solaris platforms require the samba client service to be running on the Solaris client. This…
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How to Reset Change Block Tracking (CBT) for VMware Backups
SUMMARY How to Reset Change Block Tracking (CBT) for VMware Backups ISSUE During the Backup of a VMware Virtual Machine (VM), the VMware APIs may have problems getting Change Block Tracking (CBT) information. Due to this, the entire VMDK(s) will be backed up, resulting in larger Incremental/Differential Backup sizes.…
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How do I clear the Errors from the BACKUP SUMMARY?
ISSUE ISSUE: How do I clear the Errors from the BACKUP SUMMARY? CAUSE: There is no option to acknowledge or clear the errors from the Dashboard. Clicking on the Errors section only presents to you the Backup Failures report. RESOLUTION RESOLUTION: The BACKUPS SUMMARY section is based on compiled data that we have from the…
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How to Configure MS SQL Backups with Unitrends
ISSUE This video guides you through the setup of backup schedules for Microsoft SQL Server databases to your Unitrends Backup software or appliance using agents.