Scheduling: How to create a bi-weekly Master with an alternating Differential or Incremental?
ISSUE How to create a bi-weekly Master with an alternating Differential or Incremental? For example: A Master that occur every other Sunday, and Incrementals that occur Monday - Friday. You want an Incremental to occur on the Sundays that the Master does not run. RESOLUTION The Legacy Schedule is the only location where…
VMs may not display in the UI for Hyper-V clusters with greater than 16 nodes
SUMMARY VMs may not display in the UI for Hyper-V clusters with greater than 16 nodes. ISSUE VMs may not display in the UI for Hyper-V clusters with greater than 16 nodes. RESOLUTION To resolve this issue, upgrade your appliance to version 10.3 or later.
Unitrends communications with XenServer: Firewall Ports required
ISSUE What ports must be open between Xenserver and Unitrends to allow for proper protection? RESOLUTION You will need to allow TCP Ports 22,80,443 and the minimum, to and from the Xenserver Poolmaster, Hosts, and Unitrends. We may also need ports 3389, 5900, and 7279 if required by future backup and management APIs, Port…
Burn unified Bare Metal Recovery ISO images on a DVD or flash drive (formerly iBMR)
SUMMARY How to burn unified Bare Metal Recovery (formerly integrated Bare Metal Recovery or iBMR)ISO images ont a DVD or flash drive ISSUE Purpose This article describes how to burn the unified Bare Metal Restore (uBMR, formerly iBMR) ISO images onto a bootable DVD or USB flash drive. Description The uBMR solution includes…
Error: No more space on device
SUMMARY Parent article to consolidate information to understand and alleviate "Out of Space" conditions on a Unitrends appliance. ISSUE I deleted many backups but the disk space has not been reclaimed Why don't I have more free space available A schedule summary report or backup failure indicates: NO MORE SPACE ON DEVICE…
How to enable Changed Block Tracking (CBT) on VMware Virtual Machines
SUMMARY Resolve the error "Changed block tracking must be enabled on the VM for this backup type." ISSUE Purpose Changed Block Tracking (CBT) is a VMware feature that helps Unitrends agents perform incremental backups of virtual machines. Applies To Unitrends backup appliance software version 6.0 or later VMware ESX/ESXi…
Backups Failing, /usr/bp full (moving logs.dir)
SUMMARY Explain why backups are going to /usr/bp/bin ISSUE The backups are failing with message target /usr/bp is full For more detailed information on backup failures and performance issues see Unitrends KB 5062 - Backup Failures and Performance Issues RESOLUTION Warning: Serious problems may occur if these commands are…
Backing up Lotus Domino Servers
SUMMARY Details on how to backup a Lotus Domino server without an agent. ISSUE Issue There is no backup agent available for Lotus Domino or Lotus Notes. This article outlines the files required to ensure a complete backup of your Lotus environment. Resolution Lotus Domino databases on Windows 2003 / 2008 / 2012 Server are…
SQL transaction log backup fails Error: Unable to perform a Transaction Log backup of database: '**********', instance '*********' It appears that a continuous sequence of Transaction Log backups is not intact.
SUMMARY SQL transaction log backup fails ISSUE Applies To SQL Transaction log backup Symptoms / Description SQL Full backups are successful, but transaction log backups fail; Windows Event ID 263 from source “Unitrends Agent” with summary (id 3340) session completes. Failed to send summary. Error returned 0xffffffff; The…
SQL backups fail with error: Database Validation failed
SUMMARY Describes how to fix a SQL backup that fails with the error: Database Validation failed ISSUE If a SQL backup fails with the error Database validation failed, it is usually caused by more than one backup solution backing up the database. If more than one backup solution – including SQL maintenance plans – is being…