/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .super-nav { display: flex; justify-content: flex-end; align-items: center; margin: 0 auto; max-width: 1264px; padding-left: 40px; padding-right: 40px; height: 40px; text-align: right; } .super-nav a { color: #34427c; margin-right: 20px; padding: 10px; text-decoration: none; } .super-nav a:hover, .super-nav a:focus { background-color: #f7f9fa; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 0; } .footer-image { background-image: url("/themes/kaseya/assets/images/footerImage.png"); height: 500px; background-repeat: no-repeat; background-size: cover; margin-top: -100px; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer-main-content { background-color: #000; padding: 100px 0; } .footer .footer-col-title { color: #ffffff; font-weight: 700; font-size: 13px; padding-bottom: 10px; text-transform: uppercase; } .footer .footer-link { color: #9b9ca0; text-decoration: none; } .footer .footer-link:hover, .footer .footer-link:focus, .footer .footer-link:active { text-decoration: underline; } .footer-main-content .footer-link { padding-top: 10px; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-main-content-row { align-items: flex-start; } .footer-bottom-content { padding: 10px; align-items: center; } .footer-col { padding: 0 3px; display: flex; flex-direction: column; } .footer-col-copyRight { justify-content: flex-start; color: #9b9ca0; flex: 1; display: flex; } .footer-last-col { flex-direction: row; } .footer-last-col .footer-link { padding-right: 10px; text-transform: uppercase; } @media screen and (max-width: 768px) { .super-nav { padding-right: 0; } .footer-image { height: 250px; } .footer-main-content { padding: 40px 0; } .footer .footer-col-title { padding-top: 10px; } .footer-row:not(.footer-main-content-row) { display: block; } .footer-col:not(.footer-main-content-col) { width: 100%; text-align: center; padding: 10px 0; } .footer-main-content-col { width: 50%; } .footer-last-col { flex-direction: column; } .footer-last-col .footer-link { padding-bottom: 10px; } } /*# sourceMappingURL=styles.css.map */ Ask the Community Groups

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VMware FLR of Windows Deduplication-Enabled VM or Image based backup
SUMMARY Not able to see all files on a volume that has file deduplication enabled. ISSUE When performing an FLR of a VMware backup of a 2012+ Windows Server with file deduplication enabled, you do not see all the files on the CIFS share on the appliance. RESOLUTION Use the iSCSI share instead of the CIFS share. Attach the…
Error: No valid SharePoint data was found
SUMMARY Ontrack PowerControls for SharePoint presents the following error when cataloging the backup: No valid SharePoint data was found ISSUE Ontrack PowerControls for SharePoint presents the following error when cataloging the backup. RESOLUTION It will be necessary to deselect the “Compress backup” option in order to…
Unitrends 10.0 Hyper-V Agent
SUMMARY Protecting Hyper-V 2016 with the latest Unitrends 10.0 Windows Agent DESCRIPTION Unitrends release 10.0 supports host-level protection of VMs that reside on Windows Server 2016 and Hyper-V Server 2016 platforms. For details on protecting Hyper-V 2016, see page 11 of the Upgrade Guide for Recovery Series and…
What is winexesvc.exe?
ISSUE Agent pushed to a Server 2012 / Windows 8 system and now we're getting alerts from the antivirus that it detects winexesvc.exe. What is this? RESOLUTION Winexesvc.exe is called remotely to install the agent with our push feature. It is part of Microsoft's own code for linux support. When we remotely connect from…
How to ensure change tracking for new disk volumes mounted on Linux systems
SUMMARY How to ensure change tracking for new disk volumes mounted on Linux systems. ISSUE If you mount a new disk volume on a Linux system, you must restart mynotify for incrementals and differentials to track changes on the new volume. RESOLUTION To restart mynotify: * From the unitrends command line interface…
Unitrends vhdx.##data##UNC files using significant space
SUMMARY Files containing the name vhdx.##data##UNC are left behind in the VM''s directory. ISSUE On Hyper-V, significant storage may be used in a CSV or VM path with files containing "vhdx.##data##UNC<date>" in the name. RESOLUTION These files are directly related to incremental backups created by the Microsoft Hyper-v VSS…
Unitrends VSS SQL agent errors and warning messages
SUMMARY Unitrends VSS SQL agent errors and warning messages ISSUE Describe Unitrends VSS SQL agent errors and warning messages. For more detailed information on backup failures and performance issues see Unitrends KB 5062 - Backup Failures and Performance Issues RESOLUTION When a VSS SQL backup fails, check the following…
Configuring SharePoint for backup with Unitrends 7.1 Application Backup
SUMMARY Configuring SharePoint for backup with Unitrends 7.1 Application Backup ISSUE Purpose SharePoint configuration is needed on versions 2013, 2010, and 2007 before backups can be performed with Unitrends version 7.1. Important! This information is for Unitrends systems running version 7.1 only. For 7.0 systems, see…
Newly created Databases or VMs are not listed for backup
SUMMARY Newly created Databases or VMs are not listed for backup ISSUE There are new databases added to the server but when you look to add them to a Backup Job/Schedule or run a 1-Time Full/Master of the database they are not located in the list. RESOLUTION We need to reload the database metadata using a manual process.…
Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object. (CAPI2 Event ID 513)
SUMMARY Windows Event Log shows a failure for the CAPI2 service ISSUE Event ID 513 when running VSS in Windows Server 2016 and Windows Server Version 1709 In Windows Server 2016 and Windows Server Version 1709, when an application calls the Volume Shadow Copy Service (VSS) to run a backup, event 513 may be generated: Log…