-
Appliances retaining large numbers of failed backups may experience a sudden increase in backup failure rate
SUMMARY Appliances retaining large numbers of failed backups may experience a sudden increase in backup failure rate. ISSUE Appliances retaining large numbers of failed backups may experience a sudden increase in backup failure rate. RESOLUTION To resolve this issue, upgrade your appliance to version 10.0. CAUSE This issue…
-
Backup jobs that recur monthly on a specified weekday of the month may have duplicates
SUMMARY Backup jobs that recur on the first day of the month may have duplicates. ISSUE A custom backup job is created that includes the option to back up on the first weekday of a month. When selecting this option and also specifying a start date, the system incorrectly creates 2 jobs, one for the start date to recur…
-
"Backups cancelled by server" error in AIX backup
SUMMARY Error message was received "backups cancelled by server" when backing up AIX ISSUE The following error is received when backing up an AIX server: backups cancelled by server RESOLUTION 1. Connect to the AIX server and determine whether there were skipped files due to non-UTF-8 or non-ASCII characters. If you find…
-
Error: Failed to load bds metadata: Failed to backup disk
SUMMARY Error encountered due to a network interruption while trying to load BDS metadata causing the backup to fail. ISSUE Error encountered due to a network interruption while trying to load BDS metadata causing the backup to fail. For more detailed information on backup failures and performance issues see Unitrends KB…
-
Why are master backups running at unscheduled times?
SUMMARY Why are master backups running at unscheduled times? ISSUE Issue Unscheduled master backups are running Description The system synthesizes master and differential backups if you are using an incremental forever backup strategy. Because the schedule runs only incrementals after the first successful master, the…
-
Why am I seeing differential backups when none are scheduled?
SUMMARY Why am I seeing differential backups when none are scheduled? ISSUE Purpose Explain why unscheduled differential backups are running. Description The system synthesizes differential backups in these cases: * You have an active archive schedule containing incremental backups. Incrementals are not archived directly.…
-
Pre-Backup and Post-Backup Command Timeouts for Linux Clients
SUMMARY Steps to change the pre-backup and post-backup command timeouts for Linux clients. ISSUE Description Long running pre-backup and post-backup commands can cause backups to timeout and fail. Cause If a pre-backup or post-backup command exceeds its WaitTime value, the system assumes the command will not finish.…
-
Unable to See which Disks are Excluded from the Backup of a Virtual Machine
SUMMARY Unable to See which Disks are Excluded from the Backup of a Virtual Machine ISSUE Purpose To inform customers that the Independent Disks and Physical RDMs for VMware Virtual Machines that are excluded from backups by default, may not be seen initially in the backup messages. Description From Unitrends Software…
-
Backups of Individual VMware Virtual Machines are Not Seen
SUMMARY Backups of Individual VMware Virtual Machines are Not Seen ISSUE Purpose To inform customers that filtering of Backups of certain VMware Virtual Machines (VMs) will work incorrectly if there are more than one vCenters registered to the Unitrends’ appliance and one or more VMs on those vCenters have the same name.…
-
VMware disk exclusions feature
SUMMARY VMware disk exclusions feature ISSUE Purpose Detail the VMware disk exclusions feature. Detail Beginning with Unitrends release version 7.2.0, it is possible to exclude disks from backup. Independent or physical RDM disks are excluded by default. Any other disks can be excluded on a per-VM basis at your discretion.…