SQL 2000 backups may fail
SUMMARY SQL 2000 backups may fail. ISSUE SQL 2000 backups may fail in an out-of-order condition. RESOLUTION To resolve this issue, upgrade your appliance to version 10.0.
RRC does not see SQL instance for Windows XP
SUMMARY RRC does not see SQL instance for Windows XP ISSUE Purpose To explain why the RRC does not see SQL on a XP machine Applies To Windows XP running any version of SQL Description There is a XP machine connected to the DPU that is running SQL but the RRC does not show the SQL instance. Cause XP machines do not have the…
How to perform a cold bare metal backup of a Novel Netware client
SUMMARY How to perform a cold bare metal backup of a Novel Netware client ISSUE Purpose This article addresses discusses how a cold bare metal backup can be taken for a Novell Netware client. Description A Novell Netware server can be protected using a cold (system offline) bare metal backup. Resolution * Create bare metal…
Bare Metal iso creation fails
SUMMARY Bare Metal iso creation fails ISSUE Purpose To explain why Bare Metal iso creation will not connect to the DPU Applies To Windows server 2008, Windows Vista, Windows 7 Unitrends 6.1+ Description When trying to create the Bare Metal iso once you type in the DPU name and the IP address a popup box appears saying that…
Can I run incremental backups of my client?
SUMMARY This article explains that incrementals are not supported on all systems. ISSUE The following information provides details about which systems support incremental backups. For all other operating systems, use a combination of masters and differentials. * Windows XP/ Server 2003 and later and Linux operating systems…
Update backup status
SUMMARY This article provides the command that allows your to change the backup status. ISSUE There are rare occasions when a backup status needs to be changed to failed. RESOLUTION * Run a backup history report to identify the backup number or id. * From a command line, run the following command to change the backup…
Delete a schedule from the Enterprise scheduling system
SUMMARY Delete a schedule from the Enterprise scheduling system ISSUE Purpose This article discusses how to remove a schedule created using the global scheduling system. Symptoms / DescriptionThe global scheduling system is the original scheduling interface for the Unitrends system, released in version 5.x. The global…
Unable to Add vCenter or Refresh Virtual Machines due to Duplicate UUIDs
SUMMARY When adding a vCenter Server to the Unitrends appliance, the following error is presented "ESX servers ESX1, ESX2 and ESX3 have the same UUID". ISSUE Purpose To alert customers that UUIDs of ESX Servers may not be unique if they are not set by the ESX Server manufacturer. This would not allow the customer to add…
Can I see what time my backup completed?
SUMMARY This article provides information on how to determine the end time of your backups. ISSUE To determine the end time of a backup: * View the desired backup in the Backup report (Backups>Reports>BackupsReports). Select a backup to view Report Details. Look for End Time in the Report Entry window. * You can also view…
When should I run a cold bare metal backup?
SUMMARY This article explains where to find information about the recommended frequency and situations in which you should perform cold bare metal backups. ISSUE Unitrends recommends performing a bare metal backup of your clients every 30 days or anytime a patch is installed or software is upgraded on a client. A bare…