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VMWare 6.7 supportability
SUMMARY Unitrends support for VMware vSphere 6.7 ISSUE On April 21 2018 VMWare announced a new SKUd version of VMWare, 6.7. This article will discuss the current development and QA status of unitrends intent to support this release RESOLUTION As of Unitrends release version 10.3.0, UB and Recovery Series Systems support…
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Volume Mountpoints in Windows can lead to backup failures
SUMMARY Volume Mountpoints in Windows can lead to backup failures ISSUE Purpose Describe how mountpoints without drive letters can cause backup failures Description In Windows it is possible to define an NTFS folder as a mountpoint. These mountpoints do not have drive letters.…
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SR_BACKEND_FAILURE_46 - The VDI is not available
ISSUE ISSUE: During a backup, you may receive an error 1/18/2017 5:00:52 AM -- Error -- Error attaching disk OpaqueRef:438acdc8-dead-bee4-3594-e5d97bccb35e to VBA: SR_BACKEND_FAILURE_46 View the XProtect logs in your Unitrends system. If you have a UB or RecoveryOS the path is /usr/bp/logs.dir/. The fix in this case will…
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[Animated Tutorial] How to Create a Backup Job
SUMMARY How to create a backup job ISSUE Follow these steps to create a backup job for one of your protected assets. For detailed backup job procedures, see Creating backup jobs in the Administrators Guide. RESOLUTION TASKS There are three steps to protecting an asset using the Unitrends Client Agent. * Install the most…
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[Animated Tutorial] How to Run an On-Demand Full Backup
SUMMARY Steps to start a backup job now which is not part of a schedule ISSUE A new full backup is required for a protected asset which either needs to be run now or is not on the current schedule. For detailed instructions, see Creating backup jobs in the Administrator Guide. RESOLUTION TASKS 1. Navigate to the Protect…
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[Animated Tutorial] How to Delete a Failed Backup using the Backup Browser
SUMMARY Steps to delete failed backups from the appliance using the backup browser ISSUE Follow this guide to delete backups or backup copies. For more information regarding deleting backups and backup copies, see the Administrators Guide. RESOLUTION TASKS 1) Navigate to Recover > Backup Catalog. 2) Select the Backup…
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[Animated Tutorial] How to Change VM Quiesce Settings
SUMMARY Steps to change VM settings to Crash Consistent, Application Consistent, or Application Aware for VMs which have specific quiescing needs ISSUE Follow this guide to fine-tune a VM's quiesce settings. For example, configure an Exchange VM as "Application Aware" to truncates its logs during VMware full and…
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SAN-Direct Backups - Protecting VMs on a SAN (What is required?)
ISSUE If you are using a Recovery-Series appliance, you have the option to protect the VMware Virtual Disks that are on a SAN (UEB/UB uses HotAdd Transport). This can be done over iSCSI or Fibre Chanel. For best performance, you should use a dedicated connection between the SAN and the Unitrends system (or it should be a…
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Another Exchange Backup of a Higher Priority has Been Started or is Currently Running. This Backup has been Cancelled.
ISSUE Symptom Another Exchange backup of a higher priority has been started or is currently running. This backup has been cancelled. Scope * Windows-based Exchange backup tools provided for Exchange 2000 and 2003R2 Exchange databases on Microsoft Windows 2003 Servers. Note: Microsoft ended support for all versions of…
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Supported external storage vendors for use with Unitrends Backup appliances
SUMMARY Supported external storage vendors for use with Unitrends Backup appliances ISSUE This article provides a list of certified vendors to be used for external backup storage with Unitrends Backup (UB) systems. Note: These recommendations are for UB backup storage devices only. Unitrends protects data on any NAS device…