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SharePoint 2010 or 2013 backup failed on Search Service Application
SUMMARY SharePoint 2010 or 2013 backup failed on Search Service Application ISSUE SharePoint backup job summary failed with error message. Command Failed: Executing SharePoint Backup *Search Service Application\ ... Finished with 0 warnings. Finished with N errors. Backup failed for Object. Object Search Service…
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How to ensure the Operating System and Hardware clocks are in sync.
SUMMARY How to ensure the Operating System and Hardware clocks are in sync using the HTML5 /ui/ and the SSH Command Line using hwclock ISSUE * How to we get the Unitrends appliance to show the correct time? * You have a need to change or set the system time. * You find a discrepancy between the hardware BIOS time and the…
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How to Add/Protect a Synology NFS Share
SUMMARY How to Add/Protect a Synology NFS Share ISSUE Unable to add a NAS NFS Protected Asset from a Synology NAS Device RESOLUTION You will need to ensure that you have both enabled the NFS Service on the NAS, and configured NFS Permissions on each share. The user you supply to Unitrends must have full Read and Write…
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Cannot communicate with Linux (Redhat, Ubuntu, CentOS, Solaris, etc.)
ISSUE Cannot communicate with Linux (Redhat, Ubuntu, CentOS, Solaris, etc.) RESOLUTION * Please check the Compatibility and Interoperability Matrix and verify that the Operating System you are trying to protect is listed. * The Unitrends Client Agent is installed at /usr/bp/. If missing packages (dependencies) are…
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Backup Schedules for Templates and VMs
ISSUE Important Considerations Incremental and differential backups cannot be performed for templates. It is recommended that you use one of the following scheduling strategies: * Daily full backups for templates and small VMs that do not require incremental or differential backups. * Daily full backups for templates only…
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Support for DHCP clients
SUMMARY Explains how to protect Windows, Linux, or Mac DHCP clients. ISSUE Beginning with release 7.2.0, you can choose to add a Windows, Linux, or Mac client to the backup system by entering an IP address or by relying on DNS to facilitate the connection. This allows you to protect these clients with DHCP addresses. To…
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(VSS_E_WRITERERROR_RETRYABLE) The writer experienced a transient error.
SUMMARY (VSS_E_WRITERERROR_RETRYABLE) The writer experienced a transient error. If the backup process is retried, the error may not reoccur. ISSUE Hyper-V backups fail with an error similar to: GetWriterStatus: USNAPError! GatherWriterStatus call has returned a failure. (VSS_E_WRITERERROR_RETRYABLE) The writer experienced…
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Does my Unitrends Appliance support 10G networking?
SUMMARY Can I add, or does my applaince come equipped, with 10G network support? ISSUE As data sets grow larger and environments more complex, faster internal networking is more commonly being deployed. Unitrends offers several differing options to take advantage of and integrate with some of these networking technologies.…
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Slow loading of the inventory during the backup job creation process could cause a variety of issues related to backup and retention
SUMMARY Slow loading of the inventory during the backup job creation process could cause a variety of issues related to backup and retention ISSUE Slow loading of the inventory during the backup job creation process could cause a variety of issues related to backup and retention. RESOLUTION To resolve this issue, upgrade…
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Incremental/Differential Backups Fail After Storage vMotion
SUMMARY To inform customers that Incremental and/or Differential Backups of VMware VMs would fail if a Virtual Machine (VM) does a Storage vMotion. ISSUE Consider a VM that is on an Incremental/Differential Backup Schedule. After one or more Incremental/Differential Backups, the VM undergoes a Storage vMotion. After this…