Hyper-V Backups of Linux guests fail with VSS errors
SUMMARY Linux and other non-windows machine may report VSS errors when attempting to back up in Hyper-V using Host-level Backups ISSUE When running Hyper-V based backups on Linux guests they will fail with a general error about VSS problems. Linux OSes do not have a VSS writer and by default Hyper-V will attempt to connect…
Basic steps to ensure proper communication between the Unitrends Appliance and a Unitrends Client Agent for Windows.
SUMMARY Basic steps to follow to ensure you have done everything possible to setup communication between the Unitrends appliance and the Unitrends Client Agent for Windows. ISSUE Basic steps to follow to ensure you have done everything possible to setup communication between the Unitrends appliance and the Unitrends Client…
What is application-aware protection?
SUMMARY What is application-aware protection? ISSUE Purpose To provide details about application-aware protection Description Application-aware protection is a feature of VMware backups. When you set credentials for your VMware virtual machines, the Unitrends Virtualization Protector discovers any applications hosted on…
When are synthetic backups created?
SUMMARY Describes when synthetic backups are created by the Unitrends appliance. ISSUE This article describes when synthetic backups are run by the Unitrends system. Backup Strategy The Unitrends product allows users to create flexible backup schedules to meet their recovery time and recovery point objectives. For…
Backups are running slowly on servers using anti-virus software (Allow/Exclusions for security software)
ISSUE Backups are running slowly on servers using anti-virus software and/or backups failing due to a network timeout. RESOLUTION Recommended for ALL Anti-Virus and Security software vendors Process Exclusions for Unitrends Client Agent* * C:\PCBP\WBPS.exe * C:\PCBP\WBPR.exe * C:\PCBP\bpnetd.exe * C:\PCBP\agentconfig.exe *…
Backup failures may occur as a result of memory issues
SUMMARY Backup failures may occur as a result of memory issues. ISSUE Backup failures may occur as a result of memory issues caused by database processes related to purging aggressively using resources. RESOLUTION The issues causing this condition described below are uncommon and usually transient, and should resolve…
What backup types can I use to protect my Exchange environment?
SUMMARY This article provides information about the different types of backups that you can use to protect your Exchange data. ISSUE Exchange data can be backed up using full, differential backups, and for version 7.5 and higher, incremental backups. See Executing Exchange backups in the Recovery-Series and UEB…
Should I exclude the system state when backing up an aliased client?
SUMMARY Describes whether to include or exclude the system state when backing up an aliased client. ISSUE When you run a backup, create a backup schedule, or create a selection list, you have the option to check an Exclude System State checkbox to back up data and not include OS protection. If you are backing up an aliased…
Successful full backups may be inaccurately labeled with warnings
SUMMARY Successful full backups may be inaccurately labeled with warnings. ISSUE If a full backup completes with warnings, subsequent instances of this backup may display warnings even if the underlying issue is no longer present. RESOLUTION To resolve this issue, upgrade your appliance to version 10.0.
How to Configure DNS Settings on a Unitrends Backup Appliance
SUMMARY How to Configure DNS Settings on a Unitrends Backup Appliance ISSUE Purpose This article provides the steps necessary to configure through the RRC a Unitrends backup appliance to use a specified DNS server for name/IP lookups. Applies To Unitrends backup appliance software version 6.X Configure DNS Settings To add,…