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Backup failed: One or more disks for this virtual machine are unsupported.
SUMMARY This article provides instructions for resolving VMware backup failures caused by unsupported disks. ISSUE Using a third party tool to convert a VHD (Hyper-V) to a VMDK (VMware) can result in a VMDK with a provisioning type that is not supported by VMware. Attempts to back up these disks on a Unitrends appliance…
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Attempts to back up AzMan as a VM may result in errors
SUMMARY Attempts to back up AzMan as a VM may result in errors ISSUE Attempts to back up AzMan as a VM may result in the following error message: CBTDriverError:uvbCbtRemoveVDFromTracking:: 20000022 <CBT_VM_NOT_EXIST> CBTDriverError:uvbCbtSnapshotCreationStarted:: 20000022 <CBT_VM_NOT_EXIST> Due to previous error,…
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How to configure the Windows 2008 Boot Configuration Data (BCD) store for a Bare Metal backup and restore
SUMMARY How to configure the Windows 2008 Boot Configuration Data (BCD) store for a Bare Metal backup and restore ISSUE Purpose This article discusses how to configure a Windows Server 2008 Boot Configuration Database to allow a Bare Metal restore. Applies To Windows Server 2008 Description The Boot Configuration Data…
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Sporadic synthesis failures occur with VMware backups
SUMMARY Steps to resolve an issue where sporadic synthesis failures occur when inline deduplication was used on VMware NFS instances. ISSUE Sporadic synthesis failures that occurred when inline deduplication is used on VMware NFS instances. RESOLUTION Upgrade to version 9.1.0 or later of the Unitrends software. CAUSE A…
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How do I protect Cisco Unity systems with Unitrends backup?
SUMMARY Customres with Cisco unity telephony systems often enquire how best to use unitrends to protect it. ISSUE You have a Cisco Unity Telephony system implemented in your environment and want to be able to recover it after a disaster. RESOLUTION Unitrends cannot directly protect a Cisco unity implementation as Cisco…
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Troubleshooting Windows event IDs
SUMMARY This document contains a description of the flow of events in a backup, as captured in the Windows Events application log. ISSUE Below is a table that describes the flow of events in a backup, as captured in the Windows Events application log. Starting event Task category and message indicate the operation. The…
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Xen: Attaching the disk failed
SUMMARY This article addresses the failiure message "Attaching the disk to vm failed" with internal error DISK_VBD_MUST_BE_READWRITE_FOR_HVM. ISSUE Xen backups fail with the following backup message: ----- XProtect Messages ----attaching the disk to vm failed----- End XProtect Messages ---- The internal Xen API error…
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The tree menu for creating SQL backup jobs does not allow selection of all databases
SUMMARY Steps to resolve an issue where the tree menu for creating SQL backup jobs would not allow selection of all databases. ISSUE The tree menu for creating SQL backup jobs would not allow selection of all databases. RESOLUTION Upgrade to version 9.1.0 or later of the Unitrends software. CAUSE A known bug in a version…
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How can I back up the configuration for a Unitrends appliance?
SUMMARY This article provides information on how to backup configuration settings, also known as the system metadata, of your Unitrends appliance. ISSUE System metadata, which includes client schedules, storage configuration, and system settings, is automatically backed up as part of a replication or archiving job. In the…