Beginner's guide to Unitrends encryption
SUMMARY An overview of encryption and important considerations when using it for backups. ISSUE Unitrends customers have the ability to enable or disable encryption on a per client basis, modify passphrases as needed, and ensure data remains encrypted from beginning to end for local or offsite backup copies. Unitrends…
Files missing in FLR recovery of a VM
SUMMARY When performing FLR, there can be anomalies that make it appear files you expect to be in the file-system may not be visible. This article describes those conditions ISSUE When attempting file recovery of a VM, you are able to connect to a share or iSCSI connection to browse the recovered file system, but you find…
Access Control List Permissions are not restoring with file restores
SUMMARY This article explains why why restores may not include access control lists or security properties for certain users. ISSUE Restores do not include access control lists or security properties for certain users. User access lists are not shown in the security properties of restored files. The permissions on the…
Windows Instant Recovery virtual failover client created on ESX is Halted
SUMMARY Oftentimes, the configuration of the original client has changed or an incorrect IP address was used during setup. ISSUE Windows Instant Recovery (WIR) virtual failover client created on an ESX server is in a Halted state. RESOLUTION If it is determined an invalid IP address has been entered, the original client…
Cisco UCS Selective Restore
SUMMARY Cisco UCS Selective Restore ISSUE Purpose For Cisco UCS Selective Restore, determine which files need to be restored. Description A Cisco UCS Service Profile can be selectively restored, but the Service Profile may reference other non-default policies and pools that should also be restored. The Service Profile will…
How do I perform a Test Restore from one UEB to another UEB?
SUMMARY This article explains that performing a test restore between two UEB appliances requires you to archive the data from the original UEB and restore it to the new UEB. ISSUE To perform a test restore between two UEB appliances, you must archive the data from the original UEB and restore it to the new UEB. Note that…
Is it possible to perform a physical to virtual image-based bare metal recovery for Windows clients?
SUMMARY To provide a link to the Administrator's Guide section that explains physical to virtual (P2V) image-based bare metal recovery for Windows clients. ISSUE Yes, the Windows image-based bare metal recovery feature can be used to perform a physical to virtual (P2V) restore. For detailed instructions, see Physical to…
I need to create a Windows bare metal iso, but don't see bare metal menu.
SUMMARY How to install the bare metal agent if you don't see the bare metal menu on your Windows client. ISSUE If the bare metal agent is not available on your client after upgrading your agent release, you can resolve this problem by downloading and installing the agent for Bare Metal media creation for Windows XP, 2003,…
The list of available target volumes for NDMP recovery may be incomplete
SUMMARY The list of available target volumes for NDMP recovery may be incomplete. ISSUE The list of available target volumes for NDMP recovery may be incomplete. RESOLUTION To resolve this issue, upgrade your appliance to version 10.0.
Imported tape backup copies may fail recovery
SUMMARY Imported tape backup copies may fail recovery. ISSUE Imported tape backup copies may fail recovery. RESOLUTION To resolve this issue, upgrade your appliance to version 10.0. CAUSE A miscommunication between the system and the backup regarding whether or not the backup is encrypted may occur.