-
What is the best way to backup our vCenter?
SUMMARY We'll explain the best way to backup our vCenter versions 5.5, 6.0, 6.5, or 6.7. ISSUE Question: What is the best way to backup our vCenter? Following is a list of problems that may occur when the vCenter is being backed up virtually: * A message in vSphere that it has lost connectivity. * The post-backup process…
-
Error: Virtual Machine could not be started because the hypervisor is not running
SUMMARY After recovering a Hyper-V server using the integrated bare metal recovery feature, you receive the error: Virtual Machine could not be started because the hypervisor is not running. ISSUE Purpose To explain how to resolve an error that can occur after recovering a Hyper-V server using the integrated bare metal…
-
Attempts to recover archives imported from alternate appliances may fail
SUMMARY Attempts to recover archives imported from alternate appliances may fail. ISSUE Attempts to recover archives imported from alternate appliances may fail with the error message "No backup copy was found with id 25 and instance 99". RESOLUTION To resolve this issue, upgrade your appliance to version 10.0.
-
File level recovery of Exchange backups may fail
SUMMARY File level recovery of Exchange backups may fail. ISSUE When attempting file level recovery of an Exchange backup, the backup set may fail to mount resulting in a failed recovery. RESOLUTION To resolve this issue, upgrade your appliance to version 10.0.
-
Unable to Power ON a Virtual Machine after Restoring
SUMMARY Unable to Power ON a Virtual Machine after Restoring ISSUE Purpose To let customers know when a restored VMware Virtual Machine cannot be powered ON, it can be an issue on VMware side. Description From Unitrends Software Version 7.2.0, we support restore of Virtual Machines (VMs) to Resource Pools (RPs) and vApps…
-
When writing the image to USB device using Rufus, if the Partition Scheme is set to GPT, the device is not read correctly on boot.
ISSUE When writing the image to USB device using Rufus, if the Partition Scheme is set to GPT, the device is not read correctly on boot. RESOLUTION The reimaging process was designed for compatibility, and must be reside on MBR partitions. You will need to recreate the reimage process ensuring that the Partition Scheme of…
-
Can I restore my system from the replication target using the system state?
SUMMARY This article explains how to restore a Unitrends backup system from the replication target using the replicated system state backup. ISSUE For instructions on restoring a Unitrends backup system from the replication target, follow the steps in System restore from the replication target.
-
How to tell if Mac OS X agent is running?
SUMMARY How to tell if Mac OS X agent is running? ISSUE How to tell if Mac OS X agent is running? RESOLUTION You can use this command to check if the bpclientd process is running: ps aux | grep bpclientdps -ef | grep xinetd (Solaris 10 and some legacy agents) If nothing comes up, please start the process from the agent…
-
system_storage file system is 100% full
SUMMARY system_storage file system is 100% full ISSUE Purpose This article addresses discusses how to address an issue that results in the system_storage file system filling up causing is to become 100% full. Description Vaulting will use local storage to create “delta” files. Delta file contain the change blocks between…
-
[Animated Tutorial] How to Recover Files from a VM\Image Level Backup
SUMMARY Steps to restore individual files from a virtual machine backup using the Browse/Download feature ISSUE This animated tutorial shows a file recovery from a host-level backup. For more information regarding Recovering files from virtual machine backups, see the Administrator Guide. RESOLUTION TASKS 1. Navigate to…