Error 0x0000005D (Unsupported Processor) when booting Release 7.4 Integrated Bare Metal restore media
SUMMARY Error 0x0000005D (Unsupported Processor) when booting Release 7.4 Integrated Bare Metal restore media ISSUE Purpose To provide possible workarounds for Error 0x0000005D (Unsupported Processor) when booting Release 7.4 Integrated Bare Metal restore media Description When booting the Integrated Bare Metal restore…
Unable to manage Active Directory for a recently restored Domain Controller
ISSUE You've recently restored an Active Directory domain controller either via WinIR, VMIR or straight restore via host-based or file-based backup. Upon opening any Active Directory management tools such as Users and Computers (ADUC) and Group Policy Management Console (GPMC), you're presented with the following error:…
Detailed Options for Protecting Domain Controller (DC) and and Restoring Active Directory (AD)
SUMMARY How should I back up a Domain Controller? ISSUE When an Active Directory Domain Controller (AD DC) is created as a VM, the question often arises should you back it up as a VM, or use an installed agent? With release 10.3 Unitrends now offers agent based image backups as well as file agent and VM host backup types.…
Can we run the Kroll PowerControls tool for a HOS based backup of a virtualized Exchange environment?
SUMMARY Can we run the Kroll PowerControls tool for a HOS based backup of a virtualized Exchange environment? ISSUE Customers want to know if VM or image backups can be used for granular exchange recovery using Kroll. Yes. We can leverage the FLR (File level restore) to expose the Exchange virtual machine and point Kroll…
VMware Instant Recovery Fails with "InvalidDeviceSpec" Error
SUMMARY VMware Instant Recovery Fails with "InvalidDeviceSpec" Error ISSUE Purpose Steps for resolution when “InvalidDeviceSpec” error is received when performing VMware Instant Recovery (VMIR) of a virtual machine (VM). Description This error occurs when the VM that gets created for VMIR is not able to access it’s disks…
I created a reimage DVD. When loading and perform the process, it fails to find files.
ISSUE ISSUE: I created a reimage DVD. When loading and perform the process, it fails to find files. RESOLUTION RESOLUTION: You must burn the DVD using 4x or slower speeds to overcome the limitations in Hardware and the older ISO design. The image burning solution from Microsoft might not give you the best results. You can…
Attempts to recover backups copied to tape may fail
SUMMARY Attempts to recover backups copied to tape may fail. ISSUE Attempts to recover backups copied to tape may fail with an error message that misleadingly suggests a tape within the changer cannot be found. RESOLUTION To resolve this issue, upgrade your appliance to version 10.0.
VMware hardware version 10 restore limitation
SUMMARY VMware hardware version 10 restore limitation ISSUE Purpose To identify a VMware restore limitation Description Because hardware controllers introduced in ESX versions 5.5 are not supported in earlier versions, VMs with hardware version 10 can be restored only to ESX versions 5.5 and higher.
Debugging Strategy for Windows Instant Recovery Verify failures
SUMMARY Debugging Strategy for Windows Instant Recovery Verify failures ISSUE Purpose Explain debugging procedure for Windows Instant Recovery (WIR) Verify failures. Note this KB article doesn’t give detailed instructions on how to execute the debugging steps, but gives an overall debugging strategy. Specific debugging…
Image-based Bare Metal restore - Stop code 7B after driver injection was successful
SUMMARY After the dissimilar image-based bare metal restore process has completed, which may have involved driver injection, the system still blue screens (BSOD) with the stop code 7B. ISSUE Purpose Correct stop code 7B after dissimilar restore with driver injection was performed Applies To Windows systems Symptoms /…