/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .super-nav { display: flex; justify-content: flex-end; align-items: center; margin: 0 auto; max-width: 1264px; padding-left: 40px; padding-right: 40px; height: 40px; text-align: right; } .super-nav a { color: #34427c; margin-right: 20px; padding: 10px; text-decoration: none; } .super-nav a:hover, .super-nav a:focus { background-color: #f7f9fa; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 0; } .footer-image { background-image: url("/themes/kaseya/assets/images/footerImage.png"); height: 500px; background-repeat: no-repeat; background-size: cover; margin-top: -100px; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer-main-content { background-color: #000; padding: 100px 0; } .footer .footer-col-title { color: #ffffff; font-weight: 700; font-size: 13px; padding-bottom: 10px; text-transform: uppercase; } .footer .footer-link { color: #9b9ca0; text-decoration: none; } .footer .footer-link:hover, .footer .footer-link:focus, .footer .footer-link:active { text-decoration: underline; } .footer-main-content .footer-link { padding-top: 10px; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-main-content-row { align-items: flex-start; } .footer-bottom-content { padding: 10px; align-items: center; } .footer-col { padding: 0 3px; display: flex; flex-direction: column; } .footer-col-copyRight { justify-content: flex-start; color: #9b9ca0; flex: 1; display: flex; } .footer-last-col { flex-direction: row; } .footer-last-col .footer-link { padding-right: 10px; text-transform: uppercase; } @media screen and (max-width: 768px) { .super-nav { padding-right: 0; } .footer-image { height: 250px; } .footer-main-content { padding: 40px 0; } .footer .footer-col-title { padding-top: 10px; } .footer-row:not(.footer-main-content-row) { display: block; } .footer-col:not(.footer-main-content-col) { width: 100%; text-align: center; padding: 10px 0; } .footer-main-content-col { width: 50%; } .footer-last-col { flex-direction: column; } .footer-last-col .footer-link { padding-bottom: 10px; } } /*# sourceMappingURL=styles.css.map */ Ask the Community Groups

Backup Recovery

Recovery

Add unified Bare Metal Recovery ISO images to a PXE server
SUMMARY How to add unifiedBare Metal Recovery (formerly integrated Bare metal Recovery) ISO images to a PXE server ISSUE This article describes how to set up the unified Bare Metal Restore (uBMR, formerly iBMR) ISO images on a Windows PXE server. The same concepts also apply to non-Windows PXE servers. The uBMR solution…
Differential SQL backup recovery fails
SUMMARY Steps to resolve an issue where differential SQL backup recovery was failing. ISSUE Differential SQL backup recovery fails. RESOLUTION Upgrade to version 9.1.0 or later of the Unitrends software. CAUSE A known bug in a version previous to 9.1.0.
Data copy access job failure may occur when the job contains multiple VMware backups with similar instance IDs
SUMMARY Data copy access job failure may occur when the job contains multiple VMware backups with similar instance IDs. ISSUE Data copy access job failure may occur when the job contains multiple VMware backups with similar instance IDs. E.g. If Backup A has the ID "17" and Backup B has the ID "171," both backups will fail…
A live or audit mode boot of a WinIR VM in VMware could cause the VM to blue screen
SUMMARY Steps to resolve an issue where a live or audit mode boot of a WinIR VM in VMware could cause the VM to blue screen. ISSUE A live or audit mode boot of a WinIR VM in VMware could cause the VM to blue screen. RESOLUTION Upgrade to version 9.1.0 or later of the Unitrends software. CAUSE A known bug in a version…
Missing or Incorrect Win PE drivers prevents progressing in the Unified Bare Metal wizard
SUMMARY Unable to progress through the Unified Bare Metal wizard due to Missing or Incorrect Win PE drivers ISSUE Customers are able to boot into the Unified Bare Metal Wizard but able unable to progress through the Unified Bare Metal Wizard due to missing or incorrect Win PE drivers. RESOLUTION In order to progress…
Backup copies may not be recoverable from the new appliance following disaster recovery
SUMMARY Backup copies may not be recoverable from the new appliance following disaster recovery. ISSUE Backup copies may not be recoverable from the new appliance following disaster recovery. Error message: "Database on system with hostname '<hostname>' is not responding." RESOLUTION To resolve this issue, upgrade your…
Encryption passphrase has been lost or forgotten
SUMMARY This article describs the results of losing an encryption key for the system ISSUE The encryption passphrase has been lost or forgotten. RESOLUTION No existing backups or archives can be recovered if they were encrypted and the key is lost. It is also impossible to delete deduplicated or replicated backup content…
Restore target assets cannot be sorted when creating a file level recovery job
SUMMARY Restore target assets cannot be sorted when creating a file level recovery job. ISSUE Restore target assets cannot be sorted when creating a file level recovery job. RESOLUTION A sort feature has been added in release 10.1.
Tape restore fails with "Error: Invalid block found" or "Bad tar header" on release 9.0.0-15
SUMMARY When attempting to restore from a tape archive on a hardware appliance or Linux Metal deployment, the profile file on tape fails to be read successfully. This results in either Error: Invalid block found in archive file or Bad tar header at offset 512. ISSUE Archive tape restore fails in release 9.0.0-15 with…
Issue could cause poor Hyper-V instant recovery performance and prevent successful teardown
SUMMARY Issue could cause poor Hyper-V instant recovery performance and prevent successful teardown. ISSUE Issue could cause poor Hyper-V instant recovery performance and prevent successful teardown. RESOLUTION To resolve this issue, upgrade your appliance to version 10.1.1-3.