Windows Instant Recovery: Creating the Virtual Failover Client for hosting on the Unitrends Recovery-Series Appliance
SUMMARY VFC WIR ISSUE Perform a Windows Instant Recovery of a Client Agent based backup to a Unitrends Recovery-Series Appliance that supports Instant Recovery. RESOLUTION Before you continue... * Review your options and Considerations for the virtual failover client location (VFC). * When choosing to host the VFC on the…
HOW TO: Configure and Setup IPMI or iDRAC on an Appliance for Out-of-Band Management
SUMMARY How to setup IPMI on an appliance. ISSUE The IPMI-LAN or iDRAC LAN interface can be used to remotely monitor and manage many Unitrends Appliances, this includes Power State, Sensor Monitoring & Alerting, This Out-of-Band Management solution gives you remote console access similar a to Network Enabled KVM, iDRAC,…
Image-based bare metal recovery error message: "Server [Server] is not reachable!"
SUMMARY Image-based bare metal recovery error message: "Server [Server] is not reachable!" ISSUE The error message "Server [Server] is not reachable!" may display after booting the recovery target machine from the bare metal .iso. This condition is typically caused by operations that may request network services before…
Compliance reports may be received even though no data copy access jobs are present
SUMMARY Compliance reports may be received even though no data copy access jobs are present. ISSUE Compliance reports may be received even though no data copy access jobs are present. RESOLUTION To resolve this issue, upgrade your appliance to version 10.3 or later.
WIR and IBMR instances may fail
SUMMARY Windows Instant Recovery and Integrated Bare Metal Recovery instances may fail. ISSUE Windows Instant Recovery or Integrated Bare Metal Recovery instances may fail. RESOLUTION To correct this issue, upgrade your appliance to version 9.2. CAUSE Files that have been deleted from the client may remain in the synthetic…
Network error encountered after recovering a VMware VM running Linux
SUMMARY Explains how to resolve a networking error that can occur when recovering a VMware VM running Linux ISSUE Purpose To explain how to resolve a networking error that can occur when recovering a VMware VM running Linux Description In some instances, when you a recover a VMware VM running Linux, you might encounter a…
VMware instant recovery fails with incorrect username/password error when virtual host password contains the '$' character
SUMMARY A known issue resolved in 9.0.0-11 where the UI does not recognize a password containing a '$" character. ISSUE In the 9.0 user interface, VMware Instant Recovery (IR) fails with the message "incorrect username/password" in cases where the virtual host (vCenter/ESX) password contains the dollar sign ($) character.…
[Animated Tutorial] How to Create a Windows Replica
SUMMARY Steps to setup a Windows Replica on the Unitrends appliance ISSUE Create a stand-by VM replica of your Windows server using Windows replicas. RESOLUTION TASKS 1) Navigate to Recover > Replicas, choose Create Replicas > Windows, and select the server you wish to setup as a replica, then click Next. 2) Select the…
Installing Ontrack (formerly Kroll) PowerControls
SUMMARY Details on how to install Kroll for use with Unitrends backup. ISSUE How to install Ontrack PowerControls (formerly known as Kroll Ontrack) for use with Unitrends backup software. RESOLUTION Obtain and Install Ontrack * Obtain the latest approved installer from the Unitrends Support Downloads page. Place this into…
Recover page on manager appliances could be slow to load.
SUMMARY Recover page on manager appliances could be slow to load. ISSUE Recover page on manager appliances could be slow to load due to connectivity time to remotely manages assets or appliances, or on large systems with hundreds or thousands of listed assets. RESOLUTION To resolve this issue, upgrade your appliance to…