/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .super-nav { display: flex; justify-content: flex-end; align-items: center; margin: 0 auto; max-width: 1264px; padding-left: 40px; padding-right: 40px; height: 40px; text-align: right; } .super-nav a { color: #34427c; margin-right: 20px; padding: 10px; text-decoration: none; } .super-nav a:hover, .super-nav a:focus { background-color: #f7f9fa; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 0; } .footer-image { background-image: url("/themes/kaseya/assets/images/footerImage.png"); height: 500px; background-repeat: no-repeat; background-size: cover; margin-top: -100px; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer-main-content { background-color: #000; padding: 100px 0; } .footer .footer-col-title { color: #ffffff; font-weight: 700; font-size: 13px; padding-bottom: 10px; text-transform: uppercase; } .footer .footer-link { color: #9b9ca0; text-decoration: none; } .footer .footer-link:hover, .footer .footer-link:focus, .footer .footer-link:active { text-decoration: underline; } .footer-main-content .footer-link { padding-top: 10px; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-main-content-row { align-items: flex-start; } .footer-bottom-content { padding: 10px; align-items: center; } .footer-col { padding: 0 3px; display: flex; flex-direction: column; } .footer-col-copyRight { justify-content: flex-start; color: #9b9ca0; flex: 1; display: flex; } .footer-last-col { flex-direction: row; } .footer-last-col .footer-link { padding-right: 10px; text-transform: uppercase; } @media screen and (max-width: 768px) { .super-nav { padding-right: 0; } .footer-image { height: 250px; } .footer-main-content { padding: 40px 0; } .footer .footer-col-title { padding-top: 10px; } .footer-row:not(.footer-main-content-row) { display: block; } .footer-col:not(.footer-main-content-col) { width: 100%; text-align: center; padding: 10px 0; } .footer-main-content-col { width: 50%; } .footer-last-col { flex-direction: column; } .footer-last-col .footer-link { padding-bottom: 10px; } } /*# sourceMappingURL=styles.css.map */ Ask the Community Groups

Backup Recovery

Recovery

The database maintenance script may fail to run, eventually leading to a decline in appliance performance
SUMMARY The database maintenance script may fail to run, eventually leading to a decline in appliance performance. ISSUE The database maintenance script may fail to run, eventually leading to a decline in appliance performance. RESOLUTION To resolve this issue, upgrade your appliance to version 10.2. CAUSE This issue…
UEB - HyperV or VMware file level restore. What's volume0 and volume1
SUMMARY This article explains volume0 and volume1 when restoring a virtual machine using Select Files/Items option. ISSUE You’ve chosen a restore point on your VM, clicked “Next (Select Files/Items)”, created the disk image, and copied the network path into a Windows explorer instance. You now see volume0 and volume1 On…
How to Restore Files from Unitrends Backup
SUMMARY How to restore individual files and folders with Unitrends Backup. ISSUE In this 4.5 minute video, we show you how to restore individual files and folders with Unitrends Backup.
Hyper-V restore to an alternate location fails
SUMMARY Restore of a Hyper-V guest to an alternate location fails with error "Cluster configuration missing." ISSUE Purpose Restore to alternate Hyper-V host in a cluster configuration Description When restoring a Hyper-V VM to an alternate host in a cluster configuration, the restore fails with the error “Cluster…
VM replica UI elements may be hidden on Recovery Series appliances
SUMMARY VM replica UI elements may be hidden on Recovery Series appliances. ISSUE VM replica UI elements may be hidden on Recovery Series appliances. This issue has been observed exclusively in version 10.1 appliances. RESOLUTION To resolve this issue, upgrade your appliance version 10.1.1-3.
Unitrends Backup software: SharePoint Item-level Restores with Kroll
ISSUE Learn how to do Microsoft SharePoint item-level recovery using Kroll and Unitrends Backup software. NOTES Please visit https://assets.krollontrack.com/hv3/PDF/Ontrack_PowerControls_for_SharePoint_ReadMe.pdf for supported environments.
SMBv1 environment vulnerabilities in response to ransomware reports
SUMMARY News has been circulating that certain ransomware and other viruses are exploiting a windows-specific vulnerability in SMBv1 file share protocols. This article discusses Unitrends response to these issues. ISSUE Due to the recent highlighted threats of ransomware and other viruses, many security outfits have been…
Windows replicas on Recovery Series appliances could not be brought into live mode
SUMMARY Windows replicas on Recovery Series appliances could not be brought into live mode. ISSUE Windows replicas on Recovery Series appliances could not be brought into live mode. RESOLUTION To resolve this issue, upgrade your appliance to version 10.1.1-3.
Restoring a Backup to the Unitrends System's Samba Share
SUMMARY This article describes how to restore a backup to the system's samba share using the legacy or Satori interface. ISSUE To restore a backup to the system's samba share, perform the following: From Legacy Interface: * Highlight desired client and click on 'Restore' icon * Chose desired recover point in time wheel and…
Multiple issues involving unsuccessful recovery from cold backup copies
SUMMARY Steps to resolve multiple issues involving unsuccessful recovery from cold backup copies. ISSUE Multiple issues involving unsuccessful recovery from cold backup copies. RESOLUTION Upgrade to version 9.1.0 or later of the Unitrends software. CAUSE A known bug in a version previous to 9.1.0.