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SQL database differentials are not processing in Audit or Live Mode Windows Replicas
SUMMARY Windows Replicias brought into Live or Audit mode that contain SQL database chains with differential backups may fail to replay the database into production after boot. ISSUE When booting a Windows Replica containing SQL VDI Differential backup chains, those databases may fail to automatically replay and launch in…
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How do I restore a SQL backup?
SUMMARY Explains how to restore a SQL backup. ISSUE After you have reviewed the considerations for Recovering SQL backups, use one of the following procedures to recover a SQL backup or imported backup copy SQL Recovery Procedures
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An error when powering on Unitrends Virtual Appliance: Failed to start the virtual machine. Cannot open the disk. Failed to lock the file (affects UEB/UB)
SUMMARY No access to HTML5 /ui or Failed to start the virtual machine (UEB/UB). ISSUE 1) Can not access the HTML5 /ui/ Web Administrative Interface (but the SSH Command Line Interface does work), and it is not the date and time of the normal Database Maintenance (usually Wednesday at 11am your time zone). 2) An error when…
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Network for an EFI client may be broken after a restore
SUMMARY Steps to resolve an issue where the network for an EFI client would be broken after a restore causing it unable to be brought into a Live state. ISSUE The network for an EFI client is broken after a restore, causing it unable to be brought into a Live state. RESOLUTION Upgrade to version 9.1.0 or later of the…
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Volumes larger than 9 TB can not be created for WIR instances
SUMMARY Steps to resolve an issue where volumes larger than 9 TB could not be created for WIR instances. ISSUE Volumes larger than 9 TB can not be created for WIR instances. RESOLUTION Upgrade to version 9.1.0 or later of the Unitrends software. CAUSE A known bug in a version previous to 9.1.0.
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VM fails to boot after restore
SUMMARY VMware VM was restored successfully however it will not boot. VM produces errors regarding lock files. ISSUE VM restores successfully however when powered on the following errors are produced: * Unable to open Swap File * Unable to access a file since it is locked * Unable to access a file <em><filename></em> since…
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A backup may have the same node ID as its copied counterpart, resulting in items missing from the data copy access job inventory tree
SUMMARY A backup may have the same node ID as its copied counterpart, resulting in items missing from the data copy access job inventory tree. ISSUE A backup may have the same node ID as its copied counterpart, resulting in items missing from the data copy access job inventory tree. RESOLUTION To resolve this issue,…
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Added ability to browse for target directory on recovery
SUMMARY Steps to resolve an issue where for agent-based and Hyper-V backups, users could not either directly enter the target directory or browse to a path on the recovery asset via a Browse button. ISSUE For agent-based and Hyper-V backups, users can now either directly enter the target directory or browse to a path on…
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What is the expected size of VMware full backups of VMware VMs that reside on NFS datastores?
SUMMARY The purpose of this article is to answer the question "What is the expected size of VMware full backups of VMware VMs that reside on NFS datastores?". ISSUE What is the expected size of VMware full backups of VMware VMs that reside on NFS datastores? RESOLUTION The expected size of a VMware full backup of a VMware…
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Windows replica recovery could fail with an error message that misleadingly suggests a change in disk configuration is responsible for the failure.
SUMMARY Windows replica recovery could fail with an error message that misleadingly suggests a change in disk configuration is responsible for the failure ISSUE Windows replica recovery could fail with an error message that misleadingly suggests a change in disk configuration is responsible for the failure. RESOLUTION To…