/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .super-nav { display: flex; justify-content: flex-end; align-items: center; margin: 0 auto; max-width: 1264px; padding-left: 40px; padding-right: 40px; height: 40px; text-align: right; } .super-nav a { color: #34427c; margin-right: 20px; padding: 10px; text-decoration: none; } .super-nav a:hover, .super-nav a:focus { background-color: #f7f9fa; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 0; } .footer-image { background-image: url("/themes/kaseya/assets/images/footerImage.png"); height: 500px; background-repeat: no-repeat; background-size: cover; margin-top: -100px; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer-main-content { background-color: #000; padding: 100px 0; } .footer .footer-col-title { color: #ffffff; font-weight: 700; font-size: 13px; padding-bottom: 10px; text-transform: uppercase; } .footer .footer-link { color: #9b9ca0; text-decoration: none; } .footer .footer-link:hover, .footer .footer-link:focus, .footer .footer-link:active { text-decoration: underline; } .footer-main-content .footer-link { padding-top: 10px; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-main-content-row { align-items: flex-start; } .footer-bottom-content { padding: 10px; align-items: center; } .footer-col { padding: 0 3px; display: flex; flex-direction: column; } .footer-col-copyRight { justify-content: flex-start; color: #9b9ca0; flex: 1; display: flex; } .footer-last-col { flex-direction: row; } .footer-last-col .footer-link { padding-right: 10px; text-transform: uppercase; } @media screen and (max-width: 768px) { .super-nav { padding-right: 0; } .footer-image { height: 250px; } .footer-main-content { padding: 40px 0; } .footer .footer-col-title { padding-top: 10px; } .footer-row:not(.footer-main-content-row) { display: block; } .footer-col:not(.footer-main-content-col) { width: 100%; text-align: center; padding: 10px 0; } .footer-main-content-col { width: 50%; } .footer-last-col { flex-direction: column; } .footer-last-col .footer-link { padding-bottom: 10px; } } /*# sourceMappingURL=styles.css.map */ Ask the Community Groups

Backup Recovery

Recovery

DEPLOYMENT: How to deploy the Unitrends Backup Virtual Appliance (AHV/Citrix/Hyper-v/VMware)
SUMMARY Includes all links for download, best practices, deployment, and registration/activation of the UB Virtual Appliance product. ISSUE The power of the Unitrends Backup is only as good as the solution it is deployed on. While you can deploy the UB on your own, we recommend that you purchase an Unitrends Install Plan…
Data Copy Access (DCA) job power-on timeout failure
SUMMARY Data copy access (DCA) job fails to detect the heart beat for one or many instant recovery VMs. ISSUE A Data Copy Access (DCA) job inaccurately reports one or many instant recovery VMs fail to boot. Review of the state of each VMIR reveals that they have booted up successfully. RESOLUTION To work around this…
Disaster Recovery of a UB that is using Stateless Storage (the Unitrends Database exists with the Backup data)
RESOLUTION You can deploy a new UB and follow the steps in the Tasks section below to attempt to recover settings, configuration, history, and data from your previous UB storage disks. If you are deploying a new UB due to a required change to the NIC (network interface controller) which invalidated the license, it is…
Kroll Ontrack PowerControls for Exchange cannot open database on Exchange 2016 CU5
SUMMARY Recent update to Exchange 2016 CU5 made database changes to the EDB and LOG file structure for exchange. Since this update, Kroll is unable to perform granular recovery ISSUE When attempting to mount an Exchange 2016 database for granular recovery using Kroll PowerControls for Exchange 7.x or 9.0, the database is…
What is the best way to deleting data that is older than one year old?
ISSUE What is the best way to deleting data that is older than 1 year old? RESOLUTION When data is less than one year old, you can use the RECOVER > Backup Catalog > Backup Browser (button on top) This gives you easy access to the backups, easily add/remove column headers (e.g.: add size but remove LTR), and multi-sort to…
Unable to create remote FLR. The target does not have enough reserved scratch free space ...
ISSUE Upon attempting to create a remote FLR for a hot backup copy, you encounter the error "The target does not have enough scratch free space (* KB) for the request (* KB).". The error persists even after verifying that no other remote FLRs running are running. RESOLUTION The remote FLR allocation configured on the…
Fedora 19: GNOME Shell Crashes on Full Restore
SUMMARY Fedora 19: GNOME Shell Crashes on Full Restore ISSUE Purpose To explain why a client running GNOME may crash with an error message during a full restore.Details When a full restore of a client running GNOME Shell is performed, the desktop environment may crash with the following message displayed:Oh no! Something…
The Windows replica edit dialog may lack an email report option
SUMMARY The Windows replica edit dialog may lack an email report option. ISSUE The Windows replica edit dialog may lack an email report option. RESOLUTION To resolve this issue, upgrade your appliance version 10.2.1.
Troubleshooting Tape Devices
SUMMARY How to troubleshoot common errors with tape devices and changers. ISSUE Tape problems can be caused by anything from bad connections, dirty tape heads, and worn out tapes, to SCSI bus problems. By far, the most difficult of these is SCSI bus problems. These do not occur often, but when they do, they pose a…
How to restore a vm to different server-pool?
ISSUE How to restore a VM to different server-pool? RESOLUTION You would need to deploy a new Unitrends system where the other Poolmaster is located, and add an entry for the new Poolmaster into the new Unitrends system. Once this is done you will have two choices... * Link the first Unitrends system and the Second…