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How do I modify an archive schedule?
SUMMARY Explains how to Modify an archive schedule. ISSUE It may become necessary to adjust your archive schedule as your environment changes. For example, as your data grows, your archive run time and space used increases. You can easily tailor your archive schedules to accommodate any situation. Some of the items that…
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NAS configuration may fail in environments that restrict ICMP
SUMMARY NAS configuration may fail in environments that restrict ICMP. ISSUE NAS configuration may fail in environments that restrict ICMP. RESOLUTION In release 10.0, the new general configuration (master.ini) variable "NoPing" has been added. Enter the value 1 for this variable if you are attempting to configure a NAS on…
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Cold copy operations may hang indefinitely if there is no free space on the media
SUMMARY Cold copy operations may hang indefinitely if there is no free space on the media. ISSUE Cold copy operations may hang indefinitely if there is no free space on the media. RESOLUTION To resolve this issue, upgrade your appliance to version 10.2.
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Adding backup storage to UEB or UB systems
SUMMARY After deployment, you can add backup storage by adding disks to the UEB or UB virtual machine through the hypervisor. ISSUE Need high-level recommendations for adding storage. RESOLUTION After deployment, you can add backup storage by adding virtual disks to the UB virtual machine through the hypervisor. You should…
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NAS cold copy targets that were out of space could fail to purge
SUMMARY NAS cold copy targets that were out of space could fail to purge. ISSUE NAS cold copy targets that were out of space could fail to purge. RESOLUTION To resolve this issue, upgrade your appliance to version 10.1.1-3.
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Tape imports may fail with input/output errors
SUMMARY Tape imports may fail with input/output errors. ISSUE Tape imports may fail with input/output errors. RESOLUTION A "rewind_wait_time" master.ini variable was added in release 10.2. This allows the tape drive enough time to position itself and indicate a ready state before the import job attempts to read it. CAUSE…
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Create the ESXi pass-through for the recovery archive for UEB VMware archiving
SUMMARY Create the ESXi pass-through for the recovery archive for UEB VMware archiving ISSUE Purpose To describe how to create the ESXi pass-through for the recovery archive. Description The disk archiving unit can be used with UEB on VMware archiving and a Unitrends physical appliance. This KB describes the steps to…
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How can I add backup storage to UEB on VMware?
SUMMARY This article explains where to find instructions on adding backup storage to a VMware UEB appliance. ISSUE If you need to add backup storage to your VMware UEB, determine whether the UEB was deployed to an internal disk or to an external NAS or SAN. If you deployed your UEB to a disk that is internal to the…
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How to Mount Luns for backups applies to Direct attached Storage. Not assigned a drive letter
SUMMARY The resolution is to mount assign the LUN a drive letter. ISSUE Purpose How to Mount Luns for backups applies to Direct attached Storage. Applies To Appliance release 6.1+ Symptoms / Description Not assigned a drive letter. Cause If you backup a LUN or SAN from a SAS connected directly to a Windows server and you…
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Types of backups that can be performed on a remote mounted share
SUMMARY Describes the type of backups you can use to protect data on a remote mounted share. ISSUE The types of backups that can be performed on remote mounted storage are fulls, differentials, and selective backups. See Protecting NAS devices in the Recovery-Series and UEB Administrator's Guide for additional details.