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Large cold copy jobs to tape targets may fail
SUMMARY Large cold copy jobs to tape targets may fail. ISSUE Large cold copy jobs to tape targets may fail. This failure typically occurs after the job has run for an extended period of time. RESOLUTION To resolve this issue, upgrade your appliance to version 10.2.
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When is it "safe" to rotate or remove my archive media.
SUMMARY When is it "safe" to rotate or remove my archive media. ISSUE Purpose Information Applies To Backup systems 5.0+ Symptoms / Description * When is it safe to rotate or remove my archive media? * What are the consequences of removing the archive media when the system is not ready? * How do I recover when I am facing…
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NAS backup copy targets may need to be re-added following temporary connection loss
SUMMARY NAS backup copy targets may need to be re-added following temporary connection loss. ISSUE NAS backup copy targets may need to be re-added following temporary connection loss. RESOLUTION To resolve this issue, upgrade your appliance to version 10.2.
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Unitrends appliances may misidentify iSCSI LUNs as eSATA devices following backup copy target media scan
SUMMARY Unitrends appliances may misidentify iSCSI LUNs as eSATA devices following backup copy target media scan. ISSUE Unitrends appliances deployed as installable software may misidentify iSCSI LUNs as eSATA devices following backup copy target media scan. This is a rare case that only occurs if the conditions below are…
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Backup Copy Best Practices
SUMMARY Customers often ask what is the best practice for having redundant copies of data. ISSUE What are the best practices of backup copy management? This is a question often posed by our customers. This article will discuss and reference some information on this topic. The real answer is this will depend heavily on…
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USB 2.0 doc displays of 3 and 4 TB drives (eSATA Docking Station)
ISSUE Purpose To provide a list of appliances that support USB archiving and a table comparing actual disk size to usable disk size by docking station. Description Unitrends supports a variety of 2.0-compliant USB docking units. Note the following when archiving to a USB device:* The usable size of a given drive varies by…
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Recovery Series fans are loud in short rack models
SUMMARY This article describes the noise expectations and deployment requirements of small and half-rack Unitrends Appliances. ISSUE The fans in the Recovery Series 1U short rack 71X, 6XX or RDXA chassis series models are loud. RESOLUTION The 8002-8012, 712, 713 and 713S and all 6XX series half-rack and short rack chassis,…
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Cold backup copy operations may use the wrong device when multiple archive devices are configured
SUMMARY Cold backup copy operations involving both tape and NAS targets may not be successful. ISSUE This issue can only impact hardware appliances that are using both tape and an additional archive device such as a disk or NAS device. In this case, following media scan jobs configured to use the disk or NAS copy device…
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eSATA disks formatted by the appliance after attachment as backup copy targets may appear to still contain data
SUMMARY eSATA disks formatted by the appliance after attachment as backup copy targets may appear to still contain data. ISSUE eSATA disks formatted by the appliance after attachment as backup copy targets may appear to still contain data. RESOLUTION To resolve this issue, upgrade your appliance to version 10.2.
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Cold copy data may appear to take up space even after it has been erased
SUMMARY Cold copy data may appear to take up space even after it has been erased. ISSUE After erasing cold copy data, the amount of free space available on the target may appear unchanged in the appliance UI. RESOLUTION To resolve this issue, upgrade your appliance to version 10.1. Once on 10.1, the correct free space…