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Setting Up VMware UEB for USB Archiving.
SUMMARY How to setup VMware UEB for USB archiving ISSUE Set up VMware UEB for USB archiving based on error: Failed to get internal disk identifier when connecting USB to UB appliances running under VMWare. RESOLUTION * Bring down the unit gracefully. * Follow the VMware KB to setup a USB Passthrough. * USB support in…
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AWS cloud file system damaged or not unmounted cleanly
SUMMARY Steps to repair a cloud file system damaged by an unclean shutdown. ISSUE Issue The cloud storage returns the message: “File system damaged or not unmounted cleanly, run fsck!” Cause An unclean shutdown Resolution Since release 8.0 (cloudadm 1.13), the file system repair should occur automatically. If it does not,…
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Cloud Archive Jobs are Slow
SUMMARY How to determine if network bandwidth is the cause of slow cloud archive jobs. ISSUE Issue Cloud archive jobs are slow and/or take a long time to complete. Cause Cloudhook uses multi-threading and caching to make this process as fast as possible, but often the problem with a slow cloud archive is due to a reduced…
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Connecting a tape drive or tape library
SUMMARY How to connecting a tape drive or tape library to the Unitrends appliance. ISSUE How can I attach a tape device to my Unitrends Appliance to use for Cold Copies? RESOLUTION For more information about which cold copy archive modes are supported by Unitrends by platform, see the following KB: Supported Cold Backup…
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NAS Archiving
SUMMARY Describes how the Unitrends System provisions NAS storage space. ISSUE Purpose Describes how the Unitrends System provisions NAS storage space. Description You add NAS storage to a Unitrends Systems for either backups or archive storage. This storage is NOT formatted by the creation process as other attached disks…
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Archive Troubleshooting
SUMMARY Archive Troubleshooting ISSUE Archive Troubleshooting Helper script: hdware_checker, config_checker, disk_monitoring.py, and cb_syscheck These scripts can be used with the assistance of unitrends support. Functions of these scripts can help identify SAS or esata card configuration or driver issues and determine…
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Scheduled Archive job ... started at ... failed on <hostname> (Why did my Cold Backup Copy to Tape fail?)
ISSUE Why did my Cold Backup Copy (Archive) to Tape fail? You may see an error similar to: Scheduled Archive job ... started at ... failed on <hostname> RESOLUTION The actual cause of the issue is found in the 'uarchive' logs written for the day the error occurred. Below is a quick way of narrowing down the errors in a…
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How does the Purge option work when archiving backups?
SUMMARY This article explains what the archive purge option means for the archive sets on your media. ISSUE If there is not enough space available on the archive media for the incoming set, purge deletes the archive sets that have exceeded their retention settings to create space for the new set. For more details about…
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How do I restore from an Cold Backup Copy (Archive)?
SUMMARY This article explains restoring an archived backup, and links to detailed procedures. ISSUE When you perform an archive restore, the archived data is restored to the Unitrends backup appliance as a regular backup. After you restore an archive backup to the Unitrends appliance, it can be restored to the client in…
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Failed to open backup #XXXX for reading
ISSUE Archive fails with the following errors: 5933 WBSVMMGR.xxxx.local|WBMIccCONTACT VMwareFull 05-08-16 18:00 82651MB Failed to open backup #XXXX for reading 5943 WBSVMMGR.xxxx.localWBSFAX VMwareFull 05-08-16 21:35 29452MB Failed to open backup #XXXX for reading 5938 WBSVMMGR.xxxx.local|WBSIVR VMwareFull 05-08-16 20:00…