/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .super-nav { display: flex; justify-content: flex-end; align-items: center; margin: 0 auto; max-width: 1264px; padding-left: 40px; padding-right: 40px; height: 40px; text-align: right; } .super-nav a { color: #34427c; margin-right: 20px; padding: 10px; text-decoration: none; } .super-nav a:hover, .super-nav a:focus { background-color: #f7f9fa; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 0; } .footer-image { background-image: url("/themes/kaseya/assets/images/footerImage.png"); height: 500px; background-repeat: no-repeat; background-size: cover; margin-top: -100px; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer-main-content { background-color: #000; padding: 100px 0; } .footer .footer-col-title { color: #ffffff; font-weight: 700; font-size: 13px; padding-bottom: 10px; text-transform: uppercase; } .footer .footer-link { color: #9b9ca0; text-decoration: none; } .footer .footer-link:hover, .footer .footer-link:focus, .footer .footer-link:active { text-decoration: underline; } .footer-main-content .footer-link { padding-top: 10px; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-main-content-row { align-items: flex-start; } .footer-bottom-content { padding: 10px; align-items: center; } .footer-col { padding: 0 3px; display: flex; flex-direction: column; } .footer-col-copyRight { justify-content: flex-start; color: #9b9ca0; flex: 1; display: flex; } .footer-last-col { flex-direction: row; } .footer-last-col .footer-link { padding-right: 10px; text-transform: uppercase; } @media screen and (max-width: 768px) { .super-nav { padding-right: 0; } .footer-image { height: 250px; } .footer-main-content { padding: 40px 0; } .footer .footer-col-title { padding-top: 10px; } .footer-row:not(.footer-main-content-row) { display: block; } .footer-col:not(.footer-main-content-col) { width: 100%; text-align: center; padding: 10px 0; } .footer-main-content-col { width: 50%; } .footer-last-col { flex-direction: column; } .footer-last-col .footer-link { padding-bottom: 10px; } } /*# sourceMappingURL=styles.css.map */ Ask the Community Groups

Backup Cold Copy

Cold Copy

External storage drives may appear to have the same serial number
SUMMARY External storage drives may appear to have the same serial number ISSUE Users who are rotating multiple external drives for backup copy storage may encounter an issue where these drives appear to all have the same serial number. RESOLUTION To correct this issue, upgrade your appliance to version 9.2.0.
Large archives (2 to 3TB) cause S3 connection to disconnect
SUMMARY There was an issue prior to 9.0.0-15 where large archives caused the S3 connection to disconnect. ISSUE Large archives of 2 to 3 TB may cause S3 disconnections. Certain archive jobs fail with the message 'invalid metadata', while other archive jobs to the same storage are successful. 'External Storage: mystorage is…
Error: Failed to determine the client and instance for archive applications
SUMMARY Error: Failed to determine the client and instance for archive applications ISSUE Purpose If archiving is failing to qeue and you receive the following error message. Error: Failed to determine the client and instance for archive applications Description You will receive the following error message Error: Failed to…
Additional Disk is seen on VMware UEB while Performing VMware Backups
SUMMARY Additional Disk is seen on VMware UEB while Performing VMware Backups ISSUE Purpose To make customers aware that additional disk/s might be seen when using VMware UEB and performing Backups of Virtual Machines (VMs) using ‘HotAdd’ Transport Method. Description From Unitrends Version 7.1.0, to perform VMware…
Cold copy times may be unusually long due to unnecessary processes consuming appliance resources
SUMMARY Cold copy times may be unusually long due to unnecessary processes consuming appliance resources. ISSUE Cold copy times may be unusually long due to unnecessary bpserverd processes consuming appliance CPU resources. RESOLUTION To determine if you have this condition, you may check bpserver log history in…
The backup copy cold target list is limited to 32 targets
SUMMARY The backup copy cold target list is limited to 32 targets. ISSUE In the create backup copy job dialog, the list of available cold copy targets may be capped at 32 even if more than 32 targets have been configured. RESOLUTION This limitation was removed in release 10.1.
Cold backup copy job descriptions may not be updated after the name of the job is changed
SUMMARY Cold backup copy job descriptions may not be updated after the name of the job is changed. ISSUE Cold backup copy job descriptions may not be updated after the name of the job is changed. This may lead to confusion when trying to import or report on older cold copy jobs. RESOLUTION To resolve this issue, upgrade…
Using multiple tape drives when archiving
SUMMARY Describes the use of multiple tape drives when performing an archive. ISSUE You can connect and configure more than one tape drive in the Unitrends system for tape archiving, but the system only uses one tape at a time for archiving. You must disable the other tape drive or drives. You can switch between tape…
Archive Fails to Seagate FreeAgent GoFlex External Hard Drive
SUMMARY This article provides information to correct a problem of failing archive jobs when using a Seagate FreeAgent GoFlex external USB drive. ISSUE Archives to a Seagate FreeAgent GoFlex drive can fail requiring a manual re-scan and mount to be necessary to run Archive jobs. This is caused by a default sleep function…
Unable to login to an UEB appliance after rebooting it
SUMMARY This article explains what to do if your UEB appliance’s initial backup storage becomes inaccessible. ISSUE For UEB appliances deployed with version 8.1 or higher, you must add a minimum of 140GB as the initial backup storage. Deployment cannot be completed without adding the initial backup storage because it…