/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .super-nav { display: flex; justify-content: flex-end; align-items: center; margin: 0 auto; max-width: 1264px; padding-left: 40px; padding-right: 40px; height: 40px; text-align: right; } .super-nav a { color: #34427c; margin-right: 20px; padding: 10px; text-decoration: none; } .super-nav a:hover, .super-nav a:focus { background-color: #f7f9fa; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 0; } .footer-image { background-image: url("/themes/kaseya/assets/images/footerImage.png"); height: 500px; background-repeat: no-repeat; background-size: cover; margin-top: -100px; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer-main-content { background-color: #000; padding: 100px 0; } .footer .footer-col-title { color: #ffffff; font-weight: 700; font-size: 13px; padding-bottom: 10px; text-transform: uppercase; } .footer .footer-link { color: #9b9ca0; text-decoration: none; } .footer .footer-link:hover, .footer .footer-link:focus, .footer .footer-link:active { text-decoration: underline; } .footer-main-content .footer-link { padding-top: 10px; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-main-content-row { align-items: flex-start; } .footer-bottom-content { padding: 10px; align-items: center; } .footer-col { padding: 0 3px; display: flex; flex-direction: column; } .footer-col-copyRight { justify-content: flex-start; color: #9b9ca0; flex: 1; display: flex; } .footer-last-col { flex-direction: row; } .footer-last-col .footer-link { padding-right: 10px; text-transform: uppercase; } @media screen and (max-width: 768px) { .super-nav { padding-right: 0; } .footer-image { height: 250px; } .footer-main-content { padding: 40px 0; } .footer .footer-col-title { padding-top: 10px; } .footer-row:not(.footer-main-content-row) { display: block; } .footer-col:not(.footer-main-content-col) { width: 100%; text-align: center; padding: 10px 0; } .footer-main-content-col { width: 50%; } .footer-last-col { flex-direction: column; } .footer-last-col .footer-link { padding-bottom: 10px; } } /*# sourceMappingURL=styles.css.map */ Ask the Community Groups

Backup Cold Copy

Cold Copy

XenServer VM names may not display on the Recovery page.
SUMMARY XenServer VM names may not display on the Recovery page. ISSUE If cold backup copies have been imported on XenServer, VM names may not display on the Recovery page. RESOLUTION To resolve this issue, upgrade your appliance to version 10.0.
Tape Drive Not Found
ISSUE Symptom The tape drive is not seen by Unitrends Backup. Resolution Verify the following: * SCSI Termination is in place. * There are no adapters in the connection between the device and the backup system. * Shutdown both the backup system and the device. Power on the device and let it become idle/ready, then power up…
The Backup Copy Job Notifications report may depend on internet access for certain image files
SUMMARY The Backup Copy Job Notifications report may depend on internet access for certain image files. ISSUE The Backup Copy Job Notifications report may depend on internet access for certain image files. RESOLUTION To resolve this issue, upgrade your appliance to version 10.3 or later.
Cold copy jobs to NAS targets may fail
SUMMARY Cold copy jobs to NAS targets may fail. ISSUE The following symptoms are associated with this issue: Cold copy jobs scheduled to run monthly may fail with errors indicating that the NAS device is disconnected. Daily cold copy jobs run without incident. RESOLUTION To resolve this issue, upgrade your appliance to…
Cold backup copy imports from tape targets may fail with input/output errors
SUMMARY Cold backup copy imports from tape targets may fail with input/output errors. ISSUE Cold backup copy imports from tape targets may fail with input/output errors. These errors occur after tape positioning and normal quiesce processing. RESOLUTION To resolve this issue, upgrade your appliance to version 10.3 or…
NAS, FC, and iSCSI cold copy targets do not automatically mount/unmount as required by cold copy jobs
SUMMARY NAS, FC, and iSCSI cold copy targets do not automatically mount/unmount as required by cold copy jobs. ISSUE NAS, FC, and iSCSI cold copy targets do not automatically mount/unmount as required by cold copy jobs. RESOLUTION To resolve this issue, upgrade your appliance to version 10.3 or later.
Attempts to add a Google Nearline bucket as a cold backup copy target may fail
SUMMARY Attempts to add a Google Nearline bucket as a cold backup copy target may fail. ISSUE Attempts to add a Google Nearline bucket as a cold backup copy target may fail. RESOLUTION To resolve this issue, upgrade your appliance to version 10.3 or later. CAUSE Cloudadm incorrectly expected the Google Cloud key to be 20…
The CloudBlkSize general configuration (master.ini) setting may permit entry of excessively large values
SUMMARY The CloudBlkSize general configuration (master.ini) setting may permit entry of excessively large values. ISSUE The CloudBlkSize general configuration (master.ini) setting may permit entry of excessively large values. CloudBlkSize in excess of 50 MB may result in Amazon s3 bucket mount failures. RESOLUTION To…
The progress bar representing a cold copy job may appear to exceed 100%
SUMMARY The progress bar representing a cold copy job may appear to exceed 100%. ISSUE The progress bar representing a cold copy job may appear to exceed 100%. RESOLUTION To resolve this issue, upgrade your appliance to version 10.2.
Connecting the Disk Archiving Unit (RXDA) to Unitrends Enterprise Backup
SUMMARY Requirements for connecting the Unitrends Disk Archiving Unit (RXDA Recovery Archive) to a Unitrends Enterprise Backup appliance. ISSUE The Unitrends Disk Archiving Unit (previously known as the Unitrends RXDA) is a 1U, rack-mountable device designed to provide a spannable, hot swappable architecture for archival…