How to setup clients with McAfee Virus Scan Enterprise 8.5.0i
SUMMARY Clients that have McAfee VirusScan Enterprise 8.5.0i installed are unable to Push or locally install the Unitrends agent. This article explains how to allow clients to properly install the Unitrends Agent on their system. ISSUE Cause McAfee VirusScan Enterprise 8.5.0i disables installation of any service or…
Serious vSphere 6 Changed Block Tracking Bug
SUMMARY Information about a bug that affects backup ISSUE Description Release 8.1 for Recovery-Series and Unitrends Backup appliances and software will support hypervisor-level backups for vSphere 6. At the time of this KB, internal testing with vSphere 6.0 has exposed a bug in the changed block tracking (CBT) code of the…
Running the Windows agent as local system account on Hyper-V and SQL server and granting account read/write permissions for SMB shares
SUMMARY Provides instructions for running the Unitrends Windows agent as local system account on a Hyper-V or SQL server and grant it read/write permissions for SMB shares ISSUE Purpose To provide instructions for running the Unitrends Windows agent as local system account on a Hyper-V or SQL server and grant it read/write…
How do I enable Open VPN for appliances that I am using for vaulting?
SUMMARY This article identifies sections in the Recovery-Series and UEB Administrator's Guide that provide instructions for enabling Open VPN. ISSUE For instructions on enabling Open VPN for appliances that you are using for vaulting, see Prerequisites to configuring a secure tunnel for legacy vaults and To configure a…
SUMMARY To explain how an Invalid License error can occur if the NIC was not set to start on boot. ISSUE If you rebooted the DPU and once the unit restarted, it displays an alert that the license was invalid. The NIC may not have been set to start upon reboot. To resolve this problem, go to Configure -> Network -> ETH0 and…
SQL Server is not showing up as an application in the user interface.
SUMMARY SQL Server is not showing up as an application in the user interface. ISSUE Purpose To re-install MOF for SQL Server. Description SQL Server is not showing up as an application in the user interface. Cause WMI is not interfacing with SQL Server. Resolution mofcomp "%programfiles(x86)%\Microsoft\Microsoft SQL…
Can I backup Microsoft SQL and Exchange without an application license?
SUMMARY Can I backup Microsoft SQL and Exchange without an application license? ISSUE In a virtual environment, yes you can. You can do virtual-only backup – we use the VSS architecture to quiesce SQL and Exchange for crash-consistent backups. In a physical environment, no you can’t.
If I purchase a socket license, are there any limits on the number of virtual machines that can be protected on that host?
SUMMARY This article describes how the socket license works. ISSUE The socket license unlocks the capability of protecting unlimited number of virtual machines on that host. When you purchase a socket license, you can have 1 VM or 500, as long as they fit on that protected host, you're covered!
FAQ: What are the prerequisites for protecting Hyper-V environments?
SUMMARY What are the prerequisites for protecting Hyper-V environments? ISSUE Purpose To provide a description of the prerequisites for protecting Hyper-V environments Resolution For descriptions of the prerequisites for protecting Hyper-V environments, see Prerequisites for Hyper-V protection in the Unitrends…
New UEB Deployment: Check logfile in /usr/bp/logs.dir/bpservFATAL: NO MORE SPACE ON DEVICE (DESPITE RECOVERY ATTEMPTS)
SUMMARY After deploying a new UEB and taking a few backups, you may get an error of no more space on the device, even though you have significant amounts of free space. ISSUE After deploying a new UEB, adding storage, and running a few backups, you get the following error message: Check logfile in /usr/bp/logs.dir/bpserv…