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Endpoint security threat detected when installing the Unitrends Client Agent (False Positive as Malware)
ISSUE Security software may detect the Unitrends solution such as the Client Agent as a potential threat (Malware) RESOLUTION Please contact Unitrends Technical Support and provide all relevant information regarding the security Vendor and the product which presented the alert. This will allow us to follow standard…
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CentOS 6 Upgrade Status
SUMMARY Updates regarding performance and functionality of physical (Recovery-Series) or virtual (Unitrends Enterprise Backup) appliances and information about upgrading. ISSUE This article provides an update regarding the performance and functionality of physical (Recovery-Series) and virtual (Unitrends Backup)…
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Samba Shares Unavailable in Azure UEB
SUMMARY Samba shares may become unavailable in UEB appliances deployed in Azure. ISSUE Samba shares may become unavailable in UEB appliances deployed in Azure. RESOLUTION To correct this issue, follow the steps below to reboot your appliance: * From the appliance UI, Click on the Configure tab. * Select your appliance. *…
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In the UEB Resource based license, is the server license only for physical servers?
SUMMARY In the UEB Resource based license, is the server license only for physical servers? ISSUE No. The number of server licenses applies to any machine (physical or virtual) that needs to have file level and / or bare metal protection or application level protection. So, for example, for virtual machines running on…
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Cannot mount a NAS share with spaces in the mount name
SUMMARY When attempting to set up a NAS or network share for backup using the "Protect a NAS" feature, the setup will fail if the NAS name or share name contains a space. ISSUE Problem: Attempting to add a NAS mount for backup protection using the "protect a NAS" feature fails, or, attempting to add NAS storage for use as…
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HyperV UB Fails to start could not initialize memory there is not enough space on the disk
SUMMARY could not initialize memory there is not enough space on the disk (0x80070070) ISSUE When attempting to start Unitrends Backup on HyperV the guest fails to start Hyper-V reports: Could not initialize memory there is not enough space on the disk (0x80070070) RESOLUTION Increase the volume size of the host or…
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Deployment Best Practices for Unitrends Backup
SUMMARY Key considerations for successful and optimal deployments of Unitrends Backup virtual appliances, as well as quick tips for product trials. ISSUE Key considerations for successful and optimal deployments of Unitrends Backup virtual appliances, as well as quick tips for product trials. Unitrends Backup may be…
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JungleSec Ransomware via IPMI
SUMMARY Attackers can apply the JungleSec Ransomware to IPMI-enabled systems with default passwords. DESCRIPTION IPMI (Intelligent Platform Management Interface) is system management firmware included on main boards of Unitrends appliances (1U and above). IPMI provides system management data and access even when the…
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WARNING: No space for indexes. Check filesystem space (moving lists.dir)
SUMMARY How to determine if lists.dir has filled the /usr/bp partition and steps to resolve. ISSUE A backup fails or fails to queue with the following warning in the job details: “WARNING: No space for indexes. Check filesystem space.” RESOLUTION Warning: Serious problems may occur if these commands are executed…
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CVE-2014-3566: SSL Poodle Vulnerability
CVE ID CVE-2014-3566 DESCRIPTION The Padding Oracle On Downgraded Legacy Encryption (POODLE) vulnerability allows a man-in-the-middle attacker to decrypt ciphertext with SSL 3.0 CBC mode padding bytes. Exploiting this vulnerability is not easily accomplished. Man-in-the-middle attacks require large amounts of time and…