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Can I see the deduplication status of individual backups?
SUMMARY This article explains how to see the deduplication status of individual backups. ISSUE Yes, you can access the deduplication ratio for individual backups by using a ssh compliant software. Access the console interface and connect to the backup system using ssh, PuTTY or another ssh v2 compliant client software.…
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Unitrends Response to certain security vulnerabilities (CVEs) - Reference Article
SUMMARY This article serves as a reference for Unitrends responses to Common Vulnerabilities and Exposures (CVE). ISSUE A security vulnerability CVE report has been issued. Is the Unitrends system vulnerable to it? The CVE and NIST organizations publish security vulnerability reports as they are discovered, and the use…
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Move the Unitrends database off of stateless storage and onto a new partition
SUMMARY If there is not enough disk space for the database, or if the external storage is performing poorly, it may be necessary to move the database onto a new internal partition. ISSUE If there is not enough disk space for the database, or if the external storage is performing poorly, it may be necessary to move the…
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Update that use FTP may fail.
SUMMARY Low update, download timeout, or cannot download updates or required Support scripts because the process uses Passive FTP (aka PASV). yum wget ISSUE The Unitrends system is configured to access the Unitrends repository over HTTP by default. The system may be re-configured to update over FTP by following Upgrade…
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The "Sharepoint" application is not present, after configuring alternate access mapping for the Central Administration web site.
SUMMARY I don't see the Sharepoint application after configuring alternate access mapping for the Central Administration web site. ISSUE Purpose The system is failing to show the Share Point in the web interface.Description The system is failing to show the SharePoint in the web interface, and following message is seen in…
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Restoring a SharePoint Farm
SUMMARY Considerations when recovering a multi-server farm ISSUE Purpose Considerations when recovering a multi-server farm. Description When you prepare to recover a SharePoint farm there are a few items that need to be taken into consideration to ensure the successful recovery of the farm. Cause Down SharePoint farm or…
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In the absence of SQL Transaction log backups, the database log file will continue to grow in size, unchecked
SUMMARY In the absence of SQL Transaction log backups, the database log file will continue to grow in size, unchecked ISSUE Purpose Explain the transactional log files' growth behavior and log space reuse (a.k.a. log truncation) with different SQL database models when using a Unitrends backup system. Description It is…
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Backup recommendations for SQL system databases
SUMMARY Backup recommendations for SQL system databases ISSUE Purpose Unitrends backup recommendations for SQL system databases. Description SQL system databases (Master, Msdb, Model, Distribution, ReportServer, and ReportServerTempDB) are essential for all Microsoft SQL Server operations. If any system database fails or…
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How to Configure SMTP Virtual Server in Windows Server 2003 with IIS 6
SUMMARY How to Configure SMTP Virtual Server in Windows Server 2003 with IIS 6 ISSUE Purpose This article provides the steps to configure a host running Windows Server 2003 and IIS 6 for an SMTP server. An internal SMTP relay can be useful for sending notifications from Unitrends appliances. Applies To Windows Server 2003…
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How to Use the General Support Toolbox
SUMMARY Describes the options available in the General Support Toolbox. ISSUE The tools in the General Support Toolbox can be used to check the appliance and are recommended for more advanced users. Many of these tools can also be useful when troubleshooting problems with the Unitrends Support team. Active Ports A list of…