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Backup Configure

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System Requirements for Unitrends Backup (UB)
SUMMARY An outline of the system requirements for Unitrends Backup (UB). ISSUE One thing that makes Unitrends unique is our comprehensive support for nearly all assets in your data center. Unitrends Enterprise Backup runs as a fully integrated, prepackaged virtual appliance in the environment of your choice—VMware vSphere,…
Log Level Definitions
SUMMARY An explanation of the different log levels on Unitrends appliances and how to validate settings. ISSUE * What do the log levels mean and how do I know what log levels should be configured? * Having a higher than normal log level set may lead to the /usr/bp disk partition becoming full. * Certain conditions may…
How to Configure Your Appliance to Send SNMP Trap Notifications
SUMMARY Steps for configuring SNMP trap notifications. ISSUE Steps to configure a Recovery Series or Unitrends Backup appliance to send SNMP traps as notifications to specified trap receivers (hosts). RESOLUTION Set up a specific SNMP trap receiver: * Connect to the user interface of the Unitrends appliance and log in *…
What is a server when using UEB resource-based licensing?
SUMMARY What is a server when using UEB resource-based licensing? ISSUE A server is a machine that you want to protect. In an environment, every server is typically installed to perform a certain role. For example, a server may be installed with Microsoft Exchange to serve as an email server, or may be installed with the…
Exchange 2003 backups failing with VSS issues
SUMMARY Resolve issues with VSS errors on an Exchange server ISSUE Backups fail with errors pointing to VSS issues, and running the command ‘vssadmin list writers’ on your Exchange server lists your Exchange VSS writer as being in a failed state. RESOLUTION First, make sure no backup agents other than the Unitrends agent…
How to address "NO MORE SPACE ON DEVICE"
SUMMARY How to address "NO MORE SPACE ON DEVICE" ISSUE You have received a response in a schedule summary report or backup failure indicating "NO MORE SPACE ON DEVICE" Applies To All backup systems Symptoms / Description Backup fails with error message: For more information on "Out of Space" conditions see Unitrends KB…
How to remotely access the Unitrends System: Command Line Interface and activating the Console Interface
SUMMARY Remotely access the Unitrends System: Command Line Interface and activating the Console Interface ISSUE Purpose This article addresses how to remotely access the menu that is presented at the console interface of the backup system. Description The console interface may be used for setup, firewall settings, bare…
How to wipe a backup system
SUMMARY How to wipe a backup system ISSUE What do I need to do when I am returning a Recovery-Series or RecoveryMAX appliance back to Unitrends? RESOLUTION As part of our receiving and data sanitation process, the data on your Unitrends appliance will be physically destroyed. We recommend that you wipe the appliance prior…
SQL backup fails after database has moved
SUMMARY The SQL application has been removed. How can I remove it from the backup schedule? ISSUE Backups are failing after a SQL database has been moved RESOLUTION Reconfirm the Client: 1. Go to Settings > Client, Networking, and Notifications > Clients 2. Select the machine that has the SQL instance 3. Ensure that…
Error: A problem occurred accessing the database during authentication
SUMMARY Unable to login to the system even when the correct credentials are used. ISSUE Username and/or password are not recognized. The following error is reported when attempting to log in: A problem occurred accessing the database during authentication RESOLUTION Warning: Serious problems may occur if these commands are…