-
Deploy UEB Through Powershell on Hyper-V Hypervisor or Hyper-V on Server Core
SUMMARY Deploy UEB Through Powershell on Hyper-V Hypervisor or Hyper-V on Server Core ISSUE Purpose How to deploy a Hyper-V UEB on server core without Hyper-V Management interface. Hyper-V Management Tools will need to be installed on a computer but this outlines how to create the virtual machine where Hyper-V Management…
-
Locked bpd local port can cause BPAgent service not start up after agent push upgrade
SUMMARY Locked bpd local port can cause BPAgent service not start up after agent push upgrade ISSUE Purpose How to clean up a hung bcp port on a Windows client without rebooting. Description A locked bpd port can cause the BPAgent service to not start. Cause Backup jobs are running on the client during an agent push…
-
PSA integration with ConnectWise
SUMMARY How to integrate the Unitrends appliance with the PSA tool, ConnectWise. ISSUE Unitrends integrates with ConnectWise through the Unitrends Backup Portal. The Unitrends Backup Portal allows one or many Unitrends appliances to send create tickets through ConnectWise based on alerts. To configure ConnectWise…
-
GUID Collection for Sharepoint backups
SUMMARY GUID Collection for Sharepoint backups ISSUE THIS PROCESS SHOULD NOT BE REQUIRED FOR KROLL 9.1 KEYS ISSUED AFTER SEPT 1 2018. If you do not have a Kroll 9.1+ release, and have active unitrends Support and either a prior Kroll purchase through Unitrends, or an Enterprise Plus edition UB/RS system, contact support to…
-
Oracle Database: Failed to Create File
ISSUE Purpose This KB is for Oracle running on Windows. Restoring the Oracle Database requires the underlying filesystem to have the same structure as when the database was initially backed up. Description Restoring Oracle Database requires the underlying filesystem to have the same structure as when the database was…
-
NTLMv2 security option not supported for CIFS share mounts
SUMMARY Steps to resolve an issue where the NTLMv2 security option was not supported for CIFS share mounts. ISSUE The NTLMv2 security option is not supported for CIFS share mounts. RESOLUTION Upgrade to version 9.1.0 or later of the Unitrends software. CAUSE A limitation in version 9.0.
-
NFS mount options were insufficient
SUMMARY Steps to resolve an issue where NFS mount options were insufficient. ISSUE NFS mount options are insufficient. RESOLUTION Upgrade to version 9.1.0 or later of the Unitrends software. CAUSE A known bug in a version previous to 9.1.0.
-
Directory name containing an apostrophe can not be added to an inclusion list
SUMMARY Steps to resolve an issue where a directory name containing an apostrophe could not be added to an inclusion list. ISSUE A directory name containing an apostrophe can not be added to an inclusion list. RESOLUTION Upgrade to version 9.1.0 or later of the Unitrends software. CAUSE A known bug in a version previous to…
-
Duration column added to the active jobs tab
SUMMARY Steps to resolve the issue where duration time was not included in the Active Jobs tab of the Jobs page. ISSUE Duration time is not included on the Active Jobs tab of the Jobs page. RESOLUTION Upgrade to version 9.1.0 or later of the Unitrends software. CAUSE A known bug in a version previous to 9.1.0.
-
IPMI Update Error: 413 - Request Entity Too Large
SUMMARY How to fix IPMI Update Error: 413 - Request Entity Too Large ISSUE While installing IPMI from web browser, you can run into the error message below. If this is the case, this meas that there could be internet browser issues. 413 - Request Entity Too Large RESOLUTION * Clear cache and cookies from the browser and…