SQL 2000 backups fail with "Failed to establish connection to DPU server"
SUMMARY SQL 2000 backups fail with "Failed to establish connection to DPU server" ISSUE SQL 2000 backups fail with "Failed to establish connection to DPU server" RESOLUTION To resolve: * Open Unitrends Agent -> Unitrends Agent Menu and then select Options-> Choose Server \ Device. Select server name (dpu) and Device name,…
How can I tell my version of CentOS Linux?
ISSUE Determine which version of CentOS is running on your Unitrends appliance. RESOLUTION From the user interface, select Help (the "?" icon) and About. At the end of the Appliance Version will be the server OS version: From the legacy user interface, select About -- System Information. Look for "RecoveryOS Version".…
Error: warning: %post(s3ql-1.17-1u.x86_64) scriptlet failed, exit status 1
SUMMARY A benign error seen during installation. No action is required. ISSUE During installation of Unitrends Backup, the following warning message is displayed in install.log: warning: %post(s3ql-1.17-1u.x86_64) scriptlet failed, exit status 1 RESOLUTION No action is required. The installation and operation of Unitrends…
How do I configure email notifications?
ISSUE Unitrends appliances have various means of conveying additional information about the system via a push mechanism. Push mechanism means the user does not have to log into the user interface (RRC) to retrieve the information, the information is pushed to the user. The technologies used to push information to the user…
Cannot see files after a restore
SUMMARY Windows: Show System Files ISSUE Purpose This KB is to display the system files which are by default hidden in Windows. It is mainly useful while performing the file level restore on Windows client. Description When performing file level restore on Windows, the system files are hidden by default. This needs to be…
How do I protect a NAS share? (Backing up CIFS or NFS)
SUMMARY How do I mount a NAS share for backup? ISSUE Purpose This article explains how a NAS share is mounted to the appliance for backup. Storage Options The Unitrends appliance can be configured to protect a NAS share by mounting it directly on the Unitrends appliance. Multiple NAS shares can be mounted to the appliance…
Configure advanced routing, NIC gateways
SUMMARY Allow routing outside of the default gateway to alternate subnets or use additional NICs to segment network traffic. ISSUE Allow routing outside of the default gateway to alternate subnets. Use additional NICs to segment network traffic. RESOLUTION Two gateways cannot be used, so an alternate routing script using…
SharePoint backup failed when user account password has been expired
SUMMARY SharePoint 2007/2010/2013/2016 backup failed when user account password has been expired. ISSUE SharePoint 2007/2010/2013/2016 backup failed when user account password has been expired. SharePoint backup is failing with summary output as follow: Application: SharePointOperation: SharePoint FullReference Log:…
Change the SMTP Port Number for Email Reports
SUMMARY How to change the SMTP port number for email reports. ISSUE The SMTP port needs to be changed due to email server requirements, including local email servers, Gmail, etc. RESOLUTION * Connect to the appliance via SSH * Make a backup copy of the sendmail configuration file:cd /etc/mail/cp sendmail.mc…
How do I delete backups from a device?
SUMMARY This article provides information on how to delete backups from a device. ISSUE For detailed instructions on how to delete backups from your device, see Deleting backups and backup copies in the Recovery-Series and UB Administrator's Guide.