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VSS SQL backup fails
SUMMARY This article addresses VSS SQL backup failures. ISSUE You receive an error �Unable to perform the scheduled backup: Please verify that the SQL Server instance 'X' is running and database 'Y' is online and has not been excluded from the SQL Server VSS Writer.� RESOLUTION The tempdb database cannot be backed up.…
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What is retention?
SUMMARY This article provides information about retention. ISSUE Your protection strategy should include plans for retaining the necessary local backups to meet your RPOs and RTOs. The most comprehensive strategy involves retaining recent local backups for quick recovery, and copying these backups to an offsite target for…
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Hyper-V cluster nodes, Hyper-V VMs are missing with inventory sync stuck
SUMMARY Hyper-V cluster nodes, Hyper-V VMs are missing with inventory sync stuck ISSUE Purpose To resolve the situation when all clustered hyper –V guests (VMs) are not listed under the Hyper-V cluster node when added to Unitrends System Interface. Description Hyper-V agent does not show all the child partitions (VM…
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SharePoint backup failed with error: 'Object reference not set to an instance of an object'.
ISSUE SharePoint 2007/2010/2013/2016 backup failed with error 'Object reference not set to an instance of an object'. SharePoint backup is failing with summary output as follows: Application: SharePointPlatform: WindowsOperation: SharePoint FullReference Log: /usr/bp/logs.dir/rae-145.logCommand Failed: Executing SharePoint…
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Change the BIOS boot sequence to USB
SUMMARY How to update the boot sequence to USB or other supported media. ISSUE Need to boot the Unitrends appliance from a USB device. RESOLUTION Connect a bootable USB device to the Unitrends appliance while it is running. Be sure to use the black USB 2.0 port and not the blue USB 3 ports that exist on some…
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NICs not functioning after a motherboard replacement
SUMMARY Modifying NIC Settings for Motherboard Replacement to address network connection issues ISSUE After a motherboard replacement, eth0 and eth1 have disappeared with eth2 and eth3 are present. RESOLUTION 1. Run ifconfig to show current NIC's being used. eth2 Link encap:Ethernet HWaddr 00:BB:1A:2B:C3:D4 inet…
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Linux Client / Agent
SUMMARY Linux Client / Agent ISSUE Note: The instructions in this article are for agent versions earlier than 7.4. Installer enhancements included in the 7.4 release greatly simplify the installation process by reducing the need to locate dependencies. The 7.4 agent is available in 32- and 64-bit versions. For details, see…
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Recovery-Series and UEB 8.1 Release Notes
SUMMARY The 8.1 release delivers new enterprise-level capabilities and performance enhancements. DESCRIPTION The 8.1 release delivers new enterprise-level capabilities and performance enhancements. These features are described in this document. For a of defects that have been addressed in this release, see the Customer…
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Recovery-Series and UEB 8.2.0-x Release Notes
SUMMARY This document describes features and resolved issues in the 8.2.0-x releases. DESCRIPTION The 8.2.0-x release delivers new enterprise-level capabilities and performance enhancements. These features are described in this document.
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CVE-2014-6271: Bash Vulnerability
CVE ID CVE-2014-6271 DESCRIPTION A flaw was found in the way bash evaluated certain specially crafted environment variables. An attacker could use this flaw to override or bypass environment restrictions to execute shell commands. Certain services and applications allow remote unauthenticated attackers to provide…