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How does retention work on the Unitrends system?
SUMMARY This article provides information about how retention works on the Unitrends system in relation to your protected data. RESOLUTION For a detailed explanation of retention use and best practices, please see this KB https://unitrends-support.zendesk.com/hc/en-us/articles/360013175637 or To gain an understanding of…
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How does Deduplication use D2D storage
SUMMARY Describes the process and storage implications of Unitrends native de-duplication process ISSUE This KB was written to describe the worst-case situation in which the desired retention is very low, the amount of protected customer capacity is very high, the deduplicatability of specific data is very low (i.e., the…
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Out of Space maintenance and recovery Tasks
SUMMARY Additional troubleshooting if you are receiving “Out of Space” or “No More Purgeable Backups” errors in your backup failure reports ISSUE The following errors are displayed in backup failure reports: * Out of Space * No More Purgeable Backups This article is a supplement to How to address "NO MORE SPACE ON…
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Is Exchange protected by VMware app-aware backups?
SUMMARY Is Exchange protected by VMware app-aware backups? ISSUE Purpose Is Exchange protected by VMware app-aware backups? Description Yes. Exchange is protected by vProtect application-aware backups. There are three ways to protect Exchange data on VMware virtual machines: * vProtect app-aware backup which backs up and…
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SQL full restore to an alternate location
SUMMARY SQL full restore to an alternate location ISSUE Purpose To explain how to run a SQL full restore to an alternate location. Description In the Unitrends Administrator’s Guide, see Restoring SQL Full backups for details on restoring a full SQL server. Recovery procedures vary depending on what type of database and…
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Which operating systems, platforms, and application does Unitrends support?
SUMMARY This article provides a link to the document that lists all supported operating systems, platforms, and applications. ISSUE For a complete list of the operating systems, platforms, and applications supported by Unitrends, see the Unitrends Compatibility and Interoperability Matrix.
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Text in dialog boxes may not wrap correctly
SUMMARY Text in dialog boxes may not wrap correctly. ISSUE Text in dialog boxes may not wrap correctly. RESOLUTION To resolve this issue, upgrade your appliance to version 10.0.
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Log data may accumulate and cause space issues
SUMMARY Log data may accumulate and cause space issues. ISSUE Storage space allocated for log data may fill up, resulting in apparent space issues on the appliance. RESOLUTION To resolve this issue, upgrade your appliance to version 10.0.
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What Firewall Ports should be allowed from the Unitrends appliance through my firewall?
Please find the current version of this knowledge article here: What Firewall Ports should be allowed from the Unitrends appliance through my firewall?
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Exablox NAS devices cannot be configured as stateless storage
SUMMARY Exablox NAS devices cannot be configured as stateless storage. ISSUE Exablox NAS devices cannot be configured as stateless storage. RESOLUTION To resolve this issue, upgrade your appliance to version 10.0.