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Exchange Mailbox Stores (Databases) do not populate
SUMMARY Exchange Mailbox Stores (Databases) do not populate ISSUE Purpose To fix issue of Exchange Databases not populating in Host Server Description After adding a client that hosts the Exchange Server, Exchange Databases do not populate under the Host system. Cause (*NOTE* - This is one possible cause, if this doesn’t…
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Linux Bash Vulnerability for CVE-2014-6271
SUMMARY Linux Bash Vulnerability for CVE-2014-6271 ISSUE Purpose To address the bash vulnerability in CVE-2014-6271 issue with Linux/Unix/Mac Description Related to the bash vulnerability in CVE-2014-6271 published on Sep 24, 2014Risk to Unitrends systems: Low Access to Unitrends systems is protected by credentials for…
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Recovery-602/603/604/713S locking up
SUMMARY Recovery-602/603/604/713S experiences lockups due to AMD APU turbo mode causing high temperatures ISSUE The Recovery-602/603/604/713S appliances which all use an AMD APU has been seen to lock-up due to AMD's turbo mode for their APU. This setting was not intended for use with the RecoveryOS and should have been…
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Security settings for creating a clustered virtual failover client on Hyper-V server 2008 R2
SUMMARY Configure the security settings on a Hyper-V Server 2008 R2 to enable creation of a clustered virtual failover client for Windows instant recovery. ISSUE Purpose To explain how to configure security settings on Hyper-V Server 2008 R2 to enable creation of a clustered virtual failover client for Windows instant…
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Can I restore a single SQL database record?
SUMMARY Explanation of SQL restore granularity ISSUE Purpose Is it possible to restore a single database record from a SQL backup? Description Unitrends SQL restore supports restore of the entire database only. Granular restore is not supported. You can, however, restore to an alternate location on the original server (all…
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What customer support plans are available for Unitrends Backup (UB)?
ISSUE Unitrends is committed to providing the absolute best technical customer support in the industry. We know that problems and outages do not always arise during ‘business hours’ or ‘weekdays’. For those customers that must have assistance when they need it, we offer 24x7 access to our World Class technical support…
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Inclusion lists for Linux clients
ISSUE This article refers to Linux Inclusion Lists from the perspective of the new Unitrends “Satori” UI released in 9.0 for CentOS 6 Hardware, UEB and UEB on Linux platforms. Older systems Running 9.0 release or prior with CentOS 5 do not have access to the new UI and continue to use only the Legacy Recovery Console. For…
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VMware CBT Reset PowerShell Cmdlet
ISSUE Resetting CBT is an ardous task that requires you to power off the VM and edit VM ctkEnabled property using vSphere Client or use VMware APIs to disable/enable CBT and create/remove a temporary snapshot to purge CBT tables. We have created a powershell cmdlet that uses VMware PowerCLI to automate this CBT reset…
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Virtual Machine visibility in navigation tree
SUMMARY Virtual Machine visibility in navigation tree ISSUE Purpose Display virtual machines in Navigation tree. Description In release 7.1 we have added the display of virtual machines in the navigation tree. When a VM is selected in the tree, Status, Restore, Reports will show information filtered to that VM and the VM…
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How to enable jumbo frames
SUMMARY Steps needed to enable jumbo frames on appliances ISSUE Client wants to enable jumbo frames on eth1 eth1 Link encap:Ethernet HWaddr AB:CD:EF:01:23:45 inet addr:192.168.9.240 Bcast:192.168.9.255 Mask:255.255.255.0 inet6 addr: fe80::ae1f:6bff:fe40:ed5c/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX…