/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .super-nav { display: flex; justify-content: flex-end; align-items: center; margin: 0 auto; max-width: 1264px; padding-left: 40px; padding-right: 40px; height: 40px; text-align: right; } .super-nav a { color: #34427c; margin-right: 20px; padding: 10px; text-decoration: none; } .super-nav a:hover, .super-nav a:focus { background-color: #f7f9fa; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 0; } .footer-image { background-image: url("/themes/kaseya/assets/images/footerImage.png"); height: 500px; background-repeat: no-repeat; background-size: cover; margin-top: -100px; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer-main-content { background-color: #000; padding: 100px 0; } .footer .footer-col-title { color: #ffffff; font-weight: 700; font-size: 13px; padding-bottom: 10px; text-transform: uppercase; } .footer .footer-link { color: #9b9ca0; text-decoration: none; } .footer .footer-link:hover, .footer .footer-link:focus, .footer .footer-link:active { text-decoration: underline; } .footer-main-content .footer-link { padding-top: 10px; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-main-content-row { align-items: flex-start; } .footer-bottom-content { padding: 10px; align-items: center; } .footer-col { padding: 0 3px; display: flex; flex-direction: column; } .footer-col-copyRight { justify-content: flex-start; color: #9b9ca0; flex: 1; display: flex; } .footer-last-col { flex-direction: row; } .footer-last-col .footer-link { padding-right: 10px; text-transform: uppercase; } @media screen and (max-width: 768px) { .super-nav { padding-right: 0; } .footer-image { height: 250px; } .footer-main-content { padding: 40px 0; } .footer .footer-col-title { padding-top: 10px; } .footer-row:not(.footer-main-content-row) { display: block; } .footer-col:not(.footer-main-content-col) { width: 100%; text-align: center; padding: 10px 0; } .footer-main-content-col { width: 50%; } .footer-last-col { flex-direction: column; } .footer-last-col .footer-link { padding-bottom: 10px; } } /*# sourceMappingURL=styles.css.map */ Ask the Community Groups

Backup Configure

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NAS backup storage devices may erroneously appear to lack necessary free space
SUMMARY NAS backup storage devices may erroneously appear to lack necessary free space. ISSUE NAS backup storage devices may erroneously appear to lack necessary free space. RESOLUTION To resolve this issue, upgrade your appliance to version 10.3 or later. CAUSE Devmonitor can automatically and incorrectly modify…
SNMP defaults restricted compatibility with SolarWinds SAM
SUMMARY SNMP defaults may restrict compatibility with SolarWinds SAM. ISSUE SNMP defaults may restrict compatibility with SolarWinds SAM. RESOLUTION To resolve this issue, upgrade your appliance to version 10.1.1-3.
How do I install the Windows agent?
SUMMARY Explains Windows agent install options. ISSUE Windows core and bare metal agents There are two Windows agents; the “core” agent (32- or 64-bit) and the bare metal agent. Many physical systems should have both agents installed; however, it is not necessary to install the bare metal agent to implement Windows…
UEB Resource Based License: Too Many Sockets
SUMMARY UEB Resource Based License Too Many Sockets ISSUE Issue License restrictions on UEB resource based license: Too many sockets being used by UEB. Description When using resource based licensing the account used to connect to the VMware environment counts all sockets of any server it can see. Cause The system looks at…
The process of adding a NAS device could not be canceled
SUMMARY Steps to resolve an issue where the process of adding a NAS device could not be canceled. ISSUE The process of adding a NAS device can not be canceled. RESOLUTION Upgrade to version 9.1.0 or later of the Unitrends software. CAUSE A known bug in a version previous to 9.1.0.
Job comment shows error: "FATAL: Bad License"
ISSUE "FATAL: Bad License" error message displayed and jobs show a status of "CANCELLED" RESOLUTION The MAC address of the VM must be updated to match the MAC address used during initial setup and configuration. If the hardware NIC was replaced and the MAC cannot be updated, please contact support for assistance. CAUSE The…
Configure Ethernet Settings on a Unitrends Backup Appliance
SUMMARY How to Configure Ethernet Settings on a Unitrends Backup Appliance ISSUE Configure network settings through the web interface on a Unitrends appliance. RESOLUTION To configure the appliance's IP address, subnet mask, and/or gateway: Select Configure > Appliance, Network > select NIC and "Edit"- If the appliance…
Tuning TCP KeepAlive intervals on Windows Agents
SUMMARY Long periods of inactivity on either the DATA or CONTROL channel can result in intermediate routers and switches in the network infrastructure dropping the connection. ISSUE Long periods of inactivity on either the DATA or CONTROL channel can result in intermediate routers and switches in the network infrastructure…
Change the default UI
SUMMARY How to switch the default UI of the Appliance. ISSUE These are the commands to switch the default UI that you get when you type in the unitrends appliance IP into a web browser. To verify what is the default UI, run unitrends-cli get advisor -u [root@UEB-target logs.dir]# unitrends-cli get advisor -u{ "default":…
Multiple VSS SQL restores
SUMMARY Multiple SQL restores ISSUE Purpose To describe multiple SQL restores, a feature of the 7.5 release. Description The SQL restore feature was enhanced in release 7.5 so you can select multiple databases to restore. All selected databases are queued for restore upon submitting a single request, but each database is…