/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .super-nav { display: flex; justify-content: flex-end; align-items: center; margin: 0 auto; max-width: 1264px; padding-left: 40px; padding-right: 40px; height: 40px; text-align: right; } .super-nav a { color: #34427c; margin-right: 20px; padding: 10px; text-decoration: none; } .super-nav a:hover, .super-nav a:focus { background-color: #f7f9fa; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 0; } .footer-image { background-image: url("/themes/kaseya/assets/images/footerImage.png"); height: 500px; background-repeat: no-repeat; background-size: cover; margin-top: -100px; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer-main-content { background-color: #000; padding: 100px 0; } .footer .footer-col-title { color: #ffffff; font-weight: 700; font-size: 13px; padding-bottom: 10px; text-transform: uppercase; } .footer .footer-link { color: #9b9ca0; text-decoration: none; } .footer .footer-link:hover, .footer .footer-link:focus, .footer .footer-link:active { text-decoration: underline; } .footer-main-content .footer-link { padding-top: 10px; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-main-content-row { align-items: flex-start; } .footer-bottom-content { padding: 10px; align-items: center; } .footer-col { padding: 0 3px; display: flex; flex-direction: column; } .footer-col-copyRight { justify-content: flex-start; color: #9b9ca0; flex: 1; display: flex; } .footer-last-col { flex-direction: row; } .footer-last-col .footer-link { padding-right: 10px; text-transform: uppercase; } @media screen and (max-width: 768px) { .super-nav { padding-right: 0; } .footer-image { height: 250px; } .footer-main-content { padding: 40px 0; } .footer .footer-col-title { padding-top: 10px; } .footer-row:not(.footer-main-content-row) { display: block; } .footer-col:not(.footer-main-content-col) { width: 100%; text-align: center; padding: 10px 0; } .footer-main-content-col { width: 50%; } .footer-last-col { flex-direction: column; } .footer-last-col .footer-link { padding-bottom: 10px; } } /*# sourceMappingURL=styles.css.map */ Ask the Community Groups

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Processing Error: "cryptoDaemon is required but not running"
ISSUE Processing Error: "cryptoDaemon is required but not running" RESOLUTION * Re-enable encryption with the correct key * Turn off encryption for all clients that are set for encryption. CAUSE This message may present itself if: * Encryption is enabled, previous deduplicated backups are encrypted but encryption daemon is…
Event ID 6398 when backing up Sharepoint 2007
SUMMARY Event ID 6398 when backing up Sharepoint 2007 ISSUE Purpose Describe cause and resolution steps for SharePoint 2007 Backup Failures related to Event ID 6398 Description The SharePoint timer service in SharePoint 2007 is a critical service allowing the farm, even if installed as a single server deployment, to…
Routine SQL database maintenance is essential for the smooth and fast backup SharePoint operation.
SUMMARY Routine SQL database maintenance is essential for the smooth and fast backup SharePoint operation. ISSUE Purpose Routine SQL database maintenance is essential for the smooth and fast SharePoint backups. Description Consistently maintaining the SQL databases that host SharePoint Products and Technologies can…
[Appliance] Error parsing ini file
SUMMARY [Appliance] Error parsing ini file ISSUE Purpose Identify root cause for some user interface errors. Applies To backup system 6.2+ Symptoms / Description [Appliance] Error parsing ini file. Cause / is full. You may be able to see this to when you go to Tools->General Support Toolbox->Disk Free Space. Resolution /…
Network Interface Errors
SUMMARY Network Interface Errors ISSUE Symptoms / Description If you suspect network connection issues caused by overburdening of the Unitrends Network Adapter from high throughput, you may run the command “ethtool -S ethX | egrep 'errors|failed|collisions' | grep '[1-9]'” where ethX is the active port on the Unitrends…
SharePoint farm backup job failed, no client messages present
SUMMARY SharePoint 2010 or 2013 farm backup job failed, no client messages present ISSUE SharePoint backup fails due user credentials not set correctly SharePoint 2010, 2013 or 2016 farm backup job failed, no client messages present Command Failed: Verifying SharePoint User Credentials----- Client Messages ---------- End…
Restore email to disconnected mailbox
SUMMARY Cannot use Kroll to restore mail to mailbox that is in disconnected state. This article provides resources for connecting to a disconnected exchange mailbox. ISSUE Purpose This topic explains how to use the Exchange Management Console or the Exchange Management Shell to connect a disconnected mailbox.…
Name and Character considerations in Unitrends
SUMMARY Special considerations for characters and length when assigning names to your protected assets, backup copy targets, appliance configuration, etc. ISSUE You are creating a naming convention for your Unitrends appliance or have run into a problem with creating/modifying a name, backups, or restores. Some assets will…
Backup fails through Router, DMZ, or Firewall
SUMMARY This article applies to backup problems or partial connection errors when attempting a backup across a DMZ or firewall, or when the Unitrends appliance and protected assets need to use specific ports. ISSUE When attempting a backup across a DMZ or firewall, we experience backup failures or partial connection…
Paloalto Networks: Traps has detected a malicious activity!
ISSUE When installing or updating the Unitrends Client Agent, Traps prevents the installing of the agent. You may find that backups may fail with Task failed: Host appears to be up, but had a network related error (-255) RESOLUTION Perform the work described in KB 5800 titled Backups are running slowly on servers using…