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Registering a Unitrends Backup - Activating your Product - Licensing (Internet or Air Gap)
SUMMARY Activation or Registration of Unitrends RecoveryOS. Enabling popup pop-up for activation ISSUE How to register an Asset and obtain a new License? In order to receive Support from Unitrends and to trial your product, you must register your asset. In order to receive the final license which includes the registration…
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CVE-2013-2566: TLS/SSL Server Supports RC4 Cipher Algorithms
CVE ID CVE-2013-2566 DESCRIPTION The RC4 algorithm, as used in the TLS protocol and SSL protocol, has many singlebyte biases, which makes it easier for remote attackers to conduct plaintextrecovery attacks via statistical analysis of ciphertext in a large number of sessions that use the same plaintext. Risk: LOW…
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SharePoint 2007/2010/2013 backup failed when user has not been granted the requested logon as service.
SUMMARY SharePoint 2007/2010/2013 backup failed when user has not been granted the requested logon as service. ISSUE Sharepoint backup is failing with summary output as follows: Application: SharePoint 2013Operation: SharePoint FullReference Log: /usr/bp/logs.dir/rae-109.logCommand Failed: Verifying SharePoint User…
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How to tell what version of the Windows Agent is installed?
ISSUE How to tell what version of the Windows Agent is installed? RESOLUTION Follow the instructions listed in the Tasks section below to locate the version of the Client Agent installed. If you are having difficulty getting the version of the product (not listed in the Protected Assets page), then this means that…
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Unitrends appliances deployed on HP Proliant systems as installable software may experience SNMP agent failures
SUMMARY Unitrends appliances deployed on HP Proliant systems as installable software may experience SNMP agent failures. ISSUE Unitrends appliances deployed on HP Proliant systems as installable software may experience SNMP agent failures. RESOLUTION To resolve this issue, upgrade your appliance to version 10.2.
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Updates fail with [Errno 4] Socket Error: timed out Trying other mirror
SUMMARY This article provides information to resolve DPU appliance update errors caused by yum timing out before the package arrives. ISSUE Updates to the appliance fail with “[Errno 4] Socket Error: timed out Trying other mirror.” Cause This can be caused by yum timing out before the package arrives. This is often caused…
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Progress spinner persists after changing screens
SUMMARY Steps to resolve an issue where the progress spinner would persist after changing screens. ISSUE The progress spinner persists after changing screens. RESOLUTION Upgrade to version 9.1.0 or later of the Unitrends software. CAUSE A known bug in a version previous to 9.1.0.
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Unable to download the kickstart file
SUMMARY The error message "Unable to download the kickstart file" while attempting to image or reimage a Recovery Series appliance from USB media. Full error message: "Unable to download the kickstart file. Please modify the kickstart parameter below or press Cancel to proceed as an interactive installation."…
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Storage disks with similar names to previously added disks could not be successfully attached to the appliance
SUMMARY Storage disks with similar names to previously added disks could not be successfully attached to the appliance ISSUE Storage disks with similar names to previously added disks could not be successfully attached to the appliance. RESOLUTION To resolve this issue, upgrade your appliance to version 10.1.1-3.
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SharePoint backup failed when user account name or password is incorrect.
SUMMARY SharePoint 2007/2010/2013/2016 backup failed when user account name or password is incorrect. ISSUE SharePoint 2007/2010/2013/2016 backup failed when user account name or password is incorrect. SharePoint backup is failing with summary output as follow: Application: SharePointOperation: SharePoint FullReference…