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Backup General

General

Release Notes for Recovery Series and Unitrends Backup 10.3.8
DESCRIPTION This document describes enhancements and fixes introduced in the 10.3.8 release. For upgrade instructions and considerations, reference the Upgrade Guide for Recovery Series, Recovery MAX, and Unitrends Backup. Enhancements This release adds the following enhancements: * Hyper-V 2019 – This release adds…
Release Notes for Recovery Series and Unitrends Backup 9.2
DESCRIPTION This document describes new features introduced in the 9.2 release for the current user interface. If you are using the legacy UI, see the Release Notes for Recovery Series and Unitrends Backup 9.2 - Legacy Interface instead. For details on customer-discovered issues that were promptly resolved in this release,…
Alert: Inventory Sync Issues in a Unitrends Backup or Recovery Series system
ISSUE You may encounter the following messages when inventory sync encounters issues and does not complete successfully: Error: inventory sync completed with 2 warning(s) and 3 error(s) in 30 seconds – cleanup skipped These types of errors generally occur when: * The VM or host is scanned but hypervisor components such as…
How to upgrade the appliance via DVD
SUMMARY Update using DVD update media when system does not have internet access ISSUE Need to upgrade appliance, but either FTP is blocked or the system is not able to connect to the internet. RESOLUTION The upgrade script will handle all procedures necessary to upgrade the system from one software release to the next. The…
Does the Recovery Archive unit need to be powered off to swap hard drives?
ISSUE RESOLUTION Tape devices and the recovery archive appliance do not need to be powered down to change drives/tapes. If a eSATA or USB dock is being used for backup copies, it should be powered off prior to the drive being changed. For further details on this topic, see Managing backup copy targets.
Release Notes for Recovery Series and Unitrends Backup 10.0
DESCRIPTION Unitrends 10.0.0-5 resolves an issue with release 10.0.0.-2, where roll-up of VMware incrementals produced a malformed synthetic full backup. This issue impacted only VMware synthetic fulls created by appliances running 10.0.0-2. With this fix, the appliance checks for any VMware synthetic fulls that were…
Release Notes for Recovery Series and Unitrends Backup 10.3.3
DESCRIPTION This document describes enhancements and fixes introduced in the 10.3.3 release. For upgrade instructions and considerations, reference the Upgrade Guide for Recovery Series, Recovery MAX, and Unitrends Backup. Enhancements Unitrends 10.3.3 builds on the success of Unitrends 10.3.2 with the following…
EZPass Program
DESCRIPTION Customers with a valid support contract for Unitrends Virtual Backup, PHD Virtual Backup or ReliableDR are encouraged to take advantage of the EZPass program immediately to easily move to a Unitrends Backup virtual appliance or Unitrends Recovery Series Appliance. Note that we cannot accept EZPass upgrades or…
Release Notes for Recovery Series and Unitrends Backup 10.3.4
DESCRIPTION This document describes fixes introduced in the 10.3.4 release. For upgrade instructions and considerations, reference the Upgrade Guide for Recovery Series, Recovery MAX, and Unitrends Backup. Bug fixes The table below lists bugs that were resolved in this release. Unless stated otherwise, you can resolve each…
Unitrends Product End of Life Notification
DESCRIPTION ALERT: The following Unitrends products will officially reach their end of life (EOL) on April 30, 2019: * Unitrends Virtual Backup * PHD Virtual Backup * ReliableDR Customers with a valid support contract for these products, are encouraged to take advantage of the EZPass program immediately to easily move to…