/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .super-nav { display: flex; justify-content: flex-end; align-items: center; margin: 0 auto; max-width: 1264px; padding-left: 40px; padding-right: 40px; height: 40px; text-align: right; } .super-nav a { color: #34427c; margin-right: 20px; padding: 10px; text-decoration: none; } .super-nav a:hover, .super-nav a:focus { background-color: #f7f9fa; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 0; } .footer-image { background-image: url("/themes/kaseya/assets/images/footerImage.png"); height: 500px; background-repeat: no-repeat; background-size: cover; margin-top: -100px; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer-main-content { background-color: #000; padding: 100px 0; } .footer .footer-col-title { color: #ffffff; font-weight: 700; font-size: 13px; padding-bottom: 10px; text-transform: uppercase; } .footer .footer-link { color: #9b9ca0; text-decoration: none; } .footer .footer-link:hover, .footer .footer-link:focus, .footer .footer-link:active { text-decoration: underline; } .footer-main-content .footer-link { padding-top: 10px; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-main-content-row { align-items: flex-start; } .footer-bottom-content { padding: 10px; align-items: center; } .footer-col { padding: 0 3px; display: flex; flex-direction: column; } .footer-col-copyRight { justify-content: flex-start; color: #9b9ca0; flex: 1; display: flex; } .footer-last-col { flex-direction: row; } .footer-last-col .footer-link { padding-right: 10px; text-transform: uppercase; } @media screen and (max-width: 768px) { .super-nav { padding-right: 0; } .footer-image { height: 250px; } .footer-main-content { padding: 40px 0; } .footer .footer-col-title { padding-top: 10px; } .footer-row:not(.footer-main-content-row) { display: block; } .footer-col:not(.footer-main-content-col) { width: 100%; text-align: center; padding: 10px 0; } .footer-main-content-col { width: 50%; } .footer-last-col { flex-direction: column; } .footer-last-col .footer-link { padding-bottom: 10px; } } /*# sourceMappingURL=styles.css.map */ Ask the Community Groups

Backup General

General

Speciality Enterprise Agents
SUMMARY This page contains agents for the speciality enterprise operating systems indicated in the chart below. DESCRIPTION Speciality Enterprise Agents Right-click on the version and select "Save Target As..." or "Save Link As...". For further details, see the Compatibility and Interoperability Matrix. Operating…
Linux with Oracle Dependency
SUMMARY This page contains agents for the operating systems requiring an Oracle dependence as indicated in the chart below. DESCRIPTION Linux with Oracle Dependency Prerequisite: Prior to running the Linux with Oracle dependency below, the standard Linux agent should be installed. Once the appropriate Linux agent is…
Release Notes for Recovery Series and Unitrends Backup 10.2
DESCRIPTION This document describes new features introduced in the 10.2 release. For details on customer-discovered issues that were promptly resolved in this release, see the Customer Found Defects KB article. For complete upgrade instructions and considerations, see the Upgrade Guide for Recovery Series and Unitrends…
Cloud(adm) archive fails to mount storage
ISSUE Cloud archives that leverage cloudadm complete when writing to a brand new bucket. Subsequent attempts fail. We're also unable to mount the storage through the UI. RESOLUTION Leverage a live log for the firewall, filtered to traffic going to and/or from the Unitrends device's IP. This will help isolate what component…
High log levels could lead to space issues and subsequent database crashes.
SUMMARY High log levels lead to space issues and subsequent database crashes. ISSUE High log levels could lead to space issues and subsequent database crashes. RESOLUTION To resolve this issue, upgrade your appliance to version 10.1.1-3
Customer Found Defects for Recovery Series and Unitrends Backup 10.0.0-2 through 10.2
SUMMARY Customer Found Defects for Recovery Series and Unitrends Backup 10.0.0-2 through 10.2. ISSUE The following article lists defects that were found by customers and resolved. Click individual defects to view their dedicated KB articles. For a list of resolved security vulnerabilities, see KB1150. RESOLUTION 10.2Backup…
Unitrends Software and Hardware Support Handbook
DESCRIPTION The Software and Hardware Support Handbook outlines support services, contact information, and best practices for contacting Unitrends support to ensure quick response and issue resolution. Software and Hardware Support Handbook
Do warranty parts need to be returned to Unitrends?
SUMMARY If you received a new or replacement part for warranty, the defective part is typically in need of return. ISSUE You received a replacement part or chassis from Unitrends for your Rack Series Unitrends Appliance, RXDA, or archive dock. You're not sure if the old part needs to be returned or not. RESOLUTION…
Audit mode tooltip is inaccurate
SUMMARY Steps to resolve an issue where the Audit mode tooltip was inaccurate. ISSUE The Audit mode tooltip is inaccurate. RESOLUTION Upgrade to version 9.1.0 or later of the Unitrends software. CAUSE A known bug in a version previous to 9.1.0.
Upgrades from 9.0.0-13 to 9.0.0-15 fail due to glib dependencies
SUMMARY Steps to resolve an issue where upgrades from 9.0.0-13 to 9.0.0-15 were failing because of glib dependencies. ISSUE Upgrades from 9.0.0-13 to 9.0.0-15 fail due to glib dependencies. RESOLUTION Upgrade to version 9.1.0 or later of the Unitrends software. CAUSE A known bug in a version previous to 9.1.0.